A770 16GB Problem in Half-life Alyx

[BFG9000]

When holograms appear in sight, the frame rate drops dramatically.

[VonM_Intel]

Hi, BFG9000.

Thank you for posting in the Intel Communities. We would be more than glad to help you solve the problem (Half-life Alyx that has frame drops when holograms appear in sight).

To better assist you, we would like to ask for the following details:

• -Is the Half-life Alyx working or didn't have frame drops before?
• -Any recent changes made to the system?

In order for us to provide the most accurate assistance on this thread, please attach the SSU report so we can verify further details about the components in your platform: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Looking forward to your response. Have a nice day ahead!

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hi, BFG9000.

I hope you are doing fine. Were you able to check the previous post?

We are checking in with you on the issue if the Half-life Alyx working or didn't have frame drops before, as we have not heard any response from you.

Kindly let us know if you still need assistance.

Best regards,

Von M.

Intel Customer Support Technician

[ACarmona_Intel]

Hello BFG9000,

We are checking in with you on the A770 issue that we have, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,

Carmona A.

Intel Customer Support Technician