After Windows 10 Upgrade: Display driver stopped responding and has recovered: Display driver Intel HD graphics drivers for Windows 8(R) stopped responding and has successfully recovered.

[TGrah1]

Computer is Dell M3800 w i7 & Intel 4600, 16GRAM, 256SSD.

Computer also has nVIDIA driver that can be selectively used. I rarely use it - default is the 4600 card.

I use Dell 3000 USB docking station that uses DisplayLink for multiple monitor support. I get the error whether I'm docked or not.

No problems in Windows 7

Upgraded to Windows 10.

*** Problem: System 'freezes' then I get a notification that the display driver has stopped and then recovered. *** This happens randomly with a frequency about every hour or so.

Upgraded driver through Dell Website (along with BIOS and other drivers). Problem still exists.

Upgraded driver through Device Manager. Problem still exists.

Downloaded latest drivers from Intel website. Uninstalled the previously installed driver. Installed the Intel driver. Install warns that the driver is older than the existing drivers. I installed anyway. Problem still exists.

https://downloadcenter.intel.com/download/25150/Intel-Iris-Iris-Pro-and-HD-Graphics-Production-Driver-for-Windows-10-64-bit Download Intel® Iris™, Iris™ Pro, and HD Graphics Production Driver for Windows® 10 64-bit

Upgraded driver through Device Manager. Problem still exists.

Please tell me you have a solution to this. I've looked at other forum entries for this and haven't seen a definitive solution. I'm about to revert back to Windows 7.

Thanks!

[ILope5]

I'll try these settings as well.

Hopefully it'll work.

btw, I have a Lenovo Y70-70 Touch. I upgraded to Windows 10 after I bought it. So, I'm having the same problem, drive chrases frequently and I have sometimes flickering all over the place.

I have 2 cards, the 3D card works flawlessly, so its only the 2D apps

[SBott1]

Thank you! Your solution worked for me too.

I had to do this after I initially installed Windows 10, but had happily forgotten about this annoying error. I upgraded to the Win 10 1511 November release the other day and it seems to have reset both my driver and 3D selections, which brought the errors on every few minutes.

I'm using an Asus N550jk with both Intel and Nvidia gpus and a i7-4700HQ, in case anyone else is searching this persistent error of display drivers stopped responding and has recovered.

[Allan_J_Intel1]

Please download the latest video drivers for your graphics controller and let me know your findings.

https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345 https://downloadcenter.intel.com/download/25957/Intel-Beta-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-40-?product=88345

Thanks.

[SBott1]

Hi Allan and thank you. I appreciate your response and also that drivers have been released to address this specific issue.

&# 127;I have 3 laptops with the i7-4700HQ. That beta driver doesn't include 4th gens. However, I applied the newest Win10 driver for 4th gen cpus, released 04/29/16, to those laptops last week and errors have not occurred since. The integrated graphics seem to be quietly doing their job.

Here's the driver I used: https://downloadcenter.intel.com/download/25951/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-?product=75115 Download Intel® Graphics Driver for Windows® 10 [15.40][4th Gen].

Thanks again!

[Allan_J_Intel1]

Great information. Thank you for sharing your results.

Allan.

[SGuer5]

I had a similar problem with Windows 10:

On Tue 26.01.2016 05:40:35 GMT your computer crashedcrash dump file: C:\WINDOWS\Minidump\012616-6250-01.dmpThis was probably caused by the following module: http://www.google.com/search?q=igdkmd64.sys igdkmd64.sys (igdkmd64+0x23343D) Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF8005DB2343D, 0xFFFFD00033073738, 0xFFFFD00033072F50)Error: http://www.google.com/search?q=MSDN+bugcheck+SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_Mfile path: C:\WINDOWS\system32\drivers\igdkmd64.sysproduct: http://www.google.com/search?q=Intel HD Graphics Drivers for Windows(R) Intel HD Graphics Drivers for Windows(R)company: http://www.google.com/search?q=Intel Corporation Intel Corporationdescription: Intel Graphics Kernel Mode Driver

Downgrading to Windows 8.1. solved the problem but my PC is a Intel Corporation NUC5i7RYB

Betriebssystem

Windows 10 Pro 64-bit

CPU

Intel Core i7 5557U @ 3.10GHz 58 °C

Broadwell-U 14nm Technologie

RAM

16,0GB Dual Kanal DDR3 @ 931MHz (10-10-10-32)

Motherboard

Intel Corporation NUC5i7RYB (SOCKET 0) 60 °C

Grafik

31MU97 (3840x2160@60Hz)

S27B350 (1920x1080@50Hz)

Intel Iris Graphics 6100 (Intel)

and Intel did not even respond to my support request.

[BGibs]

I've been getting the "Display driver igfx stopped responding and has successfully recovered" error within a few seconds of installing every driver available for my Core i5 6600k graphics on Windows 10 Pro x64 build 10586. The error repeats itself every few seconds, as well, and usually ends in a BSOD saying "video_scheduler_internal_error". I'm just using the Microsoft driver right now, which is stable. It seems that at least once, I saw it say "Display driver Intel HD graphics drivers for Windows 8(R) stopped responding and has successfully recovered." But I see hundreds of the "igfx stopped responding..." error in Event Viewer. 100% of the time, with every Intel driver provided for this CPU, it would fail every few seconds. Not more than a minute in between. Windows also seemed to try to reinstall the driver when I uninstalled it, like it didn't think I really wanted to uninstall it. There is some graphics corruption when Intel drivers are installed. It's kind of hard to take the time to give the different system information when I currently have the Intel driver(s) installed, but I may be able to if the information below is not enough. I'm really wanting this issue to be resolved. I am often able to just barely use Windows long enough to uninstall the Intel driver and reboot before it crashes. Hopefully you guys can make some use of this information.

A couple other error messages in Event Viewer:

Application MicrosoftEdgeC has been blocked from accessing Graphics hardware.

Application Gfxv4_0.exe has been blocked from accessing Graphics hardware.

I'm doing what the sticky post by Bryce showed to do ( :

Category

Questions

Answers (N/A if not applicable)

Description

Provide a detailed description of the issue

(written above)

Does it fail every single time, or only sometimes?

If you can offer a % rate please do.

100%

Hardware (HW)

Brand and Model of the system.

Desktop made from parts

Hybrid or switchable graphics system?

ie Does it have AMD or NV graphics too?

no graphics card, Intel HD graphics ...

[TStec1]

Still hoping to get a bit of an update on this. Get's annoying to just have to wait a few seconds while the drivers recover. I am using a M3800 i7-4712HQ w/ K110M and D3100 dock.

[WKane1]

don't hold your breath, We have been asking for a fix for months. It seems Intel and Microsoft are totally ignoring this issue.

Many users here and on the HP blog site for this same issue have been trying to get HP to address this issue also. It seems like Microsoft has a big

conflict issue with the Intel drivers and I have tried at lease 6 drivers suggested on various sites. with no luck. One that was hopeful caused WIFI drop and restart issues.

Another caused worse graphics display problems. Other simply did not work. One of the users on the HP site even emailed the CEO of HP with as of now no response.

Sad but it continues.

[idata]

Another Intel driver issue I have. So in total:

* Intel drivers on Windows 10 randomly update themselves to older versions

* The Intel Download Manager makes absolutely no sense - http://i.imgur.com/d1A69vi.png how do I know which version is the latest?

* I can use my external monitor in linux, but not windows (5+ year old unfixed bug)

And all this on a top-end state of the art performance workstation.

But hey, let's release a BETA driver and ONLY fix some broken games? FFS

I am praying that AMD get Zen right in 2016.

[TGrah1]

Here's something that might be helpful from the Microsoft Community forum on the matter:

"

I was having the same issue after upgrading my Dell Precision M3800 (basically same as XPS 15 9530) from Windows 8.1 Pro to Windows 10. I got so sick of the 'Stopped responding...' message in YouTube and Google Maps that yesterday morning I started the process of wiping my laptop and re-installing Windows 8.1.

However, something went wrong with the install and I ended up with a clean install of Windows 10 Pro. The strange thing is that the version of the HD 4600 driver now installed on my machine is completely different from the one on the Intel or Dell website and so far, I have not been able to replicate the error.

The version that comes with the clean Windows 10 install is 20.19.15.4331 (November 2015) whereas Dell are still showing 10.18.15.4278 as the latest available version.

I'm guessing that the Windows upgrade is the issue as Dell and possibly other vendors are only considering the original Windows version on the offered with the laptop when providing driver updates. As Microsoft are pushing Windows 10 so hard, Dell and others should assume that many of their customers are going to be running the new OS and offer drivers accordingly!!

"

http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/windows-10-intelr-hd-graphics-4600/ee5c444b-cd0c-402c-9fc3-e1a7aacac271?page=2 http://answers.microsoft.com/en-us/windows/forum/windows_10-win_upgrade/windows-10-intelr-hd-graphics-4600/ee5c444b-cd0c-402c-9fc3-e1a7aacac271?page=2

[BGibs]

Update: I installed the latest driver 15.40.18.4380 for Windows 10 x64, and there has been no error for several minutes, whereas before, there would be a "driver has stopped responding" before you were even done installing. It's interesting: the installer for this driver has a slightly different start screen, and it is the one that works.

[WKane1]

Unfortunately that driver is for a very specific range of computers and OS's. It is amazing that Intel has so many versions to support the same display type.

I have tried a few "official" HP /Intel released versions and some have been a disaster and some did nothing. The latest driver service pack I have is SP72854 ( HP support loaded it ) and although the restart has stopped I do see some display overlap issues on web pages. It is better that the original problem and more tolerable until Intel gets it's act together and fixes this issue. I still think it has to do with a physical chip issue and would be costly for Intel to address and is hoping the rotation of the earth will make the problem go away.

[KRope]

I too have same issue on some Dell OptiPlex 3040 with Intel HD 530 that we upgraded to windows 10.

Odd thing is it does not happen to everyone. two people only had it happen on one display and changing the DP to DVI adapters fixed it so far.

I have two users that keep getting the message constantly.

this is what one said and yes they are on Windows 10 with Intel driver 10.18.15.4279

It just happened again, was working in Excel and display froze, then BOTH screens (first the left, then the right one) went black for about two seconds, message "NO VIDEO" appeared, then screens came back on, pop-up "display driver Intel HD for Windows (8) stopped working".

[WKane1]

KnottyRope,

Based on the posts it seems like the issue may be both software and hardware. Users have tried different software fixes and in some cases they work but the same fix does not work for all. As I said it looks like interaction with hardware apparently not the same on the same type of computer. It may be the manufactures use different Intel chips sets for display on the same computer.

Blackberry?

[KRope]

yes a BlackBerry Priv, its a small world after all....

[BGibs]

Another update: Sometimes, the resolution switches to 1920x1200 when starting up Windows. The error repeats a few times, and I just restart the computer. I recently switched to 1680x1050, in hopes of avoiding the error. I used to just accept the switch to 1920x1200, as I prefer the resolution, but it seems less error-prone to use a smaller resolution. 1920x1200 at 60Hz is the max. stated for the motherboard/CPU graphics through the VGA port, according to ASUS. Wonder if having it at around the maximum bandwidth affects anything?

[idata]

Hi,

I purchased a HP ab522tx pavilion laptop in February. I was regularly getting an Intel driver error. This comes up all of a sudden, the lappy hangs, sometimes there's a black screen for a few seconds too. In the first few days it used to say driver for windows 8 but after the update the errors are still there but no windows 8 is written. I have contacted the HP customer support multiple times, they even took the lappy in control via remote but nothing happened. They gave me a ftp link to download the drivers, which I did but when I was to install them the drivers from the link , the installer file had outdated versions than the versions in the lappy. Kindly check the screenshots.

HP said that there's some issue with the motherboard and they replaced it but still the issue was there. I contacted Intel, first they told me this-

I understand that you have the 6th generation of the Intel HD 520 graphics and Windows 10, and there is an error message that appears several times stating that the Intel graphics driver has stopped working and recovered. First I want to let you know that this is a known issue that appeared with the last Microsoft Update in November for Windows 10, as you can see at: http://www.windowscentral.com/windows-10-november-update-issues-bugs Also we have a link with the information about this same general problem error message: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005482.html But Microsoft has release a new Intel graphics driver package that has been working very well fixing this "stopped and recovery" error message. So as troubleshooting steps, the first thing I will suggest to try is uninstalling the current driver you have, but from device manager as follows: on the keyboard let's press WinLogo key + r, then type in devmgmt.msc, double click on Display Adapters>>Intel HD Graphics>>Driver tab>>Uninstall>>Select the check box Delete the driver software for this device>>OK, restart the computer. Once the computer has been restarted, Windows 10 will try to apply a new Intel graphics driver which is their new package, if it does not do it automatically run the Microsoft Windows 10 update tool => select the Start button , then select Settings > Update & security >Windows Update > Check for updates. If the Windows 10 latest update does not fix the problem, you can use the latest Intel graphics driver for your configuration (you might need to uninstall the driver again if an error message appears when attempting to install the generic Intel graphics driver we have): https://downloadcenter.intel.com/download/25818/Intel-Graphics-Driver-for-Windows-7-8-1-10-15-40-?product=88345 Download Intel Graphics Driver for Windows 7/8.1/10* [15.40

So, I uninstalled Intel's driver and tried installing the one's downloaded from Intel's website. When I restarted the pc the light was so bright even at the lowest brightness settings. Then I got these errors- http://oi67.tinypic.com/23sf394.jpg http://oi67.tinypic.com/23sf394.jpg http://oi68.tinypic.com/nwg6k7.jpg http://oi68.tinypic.com/nwg6k7.jpg http://oi66.tinypic.com/judf8h.jpg http://oi66.tinypic.com/judf8h.jpg After this, the lappy said that the drivers are not installed, install from the dump installer file or something. I clicked yes so it has installed the drivers from the setup that came with the lappy.

Now Intel have told me that HP customizes their drivers for HP laptops that is why I was getting a non-compatible error when I was trying to install the generic Intel driver for the Graphic card.

My unit was replaced with a new one after 4 months today. Can you believe 4 months of harassment by HP? I didn't install anything except Firefox. The Win 10 auto update was running and then I got the same error as I used to get in the old unit. Please note that no error was there before the update i.e. before connecting it to the internet after the unboxing. I got two errors, was able to take the screenshot of the second one http://oi67.tinypic.com/vdmiu.jpg http://oi67.tinypic.com/vdmiu.jpg the first one said these same lines http://oi68.tinypic.com/34gt3s9.jpg http://oi68.tinypic.com/34gt3s9.jpg

Any help? Another error, just check the time. It's a brand new unit http://oi63.tinypic.com/2iuynmv.jpg http://oi63.tinypic.com/2iuynmv.jpg Some other errors- http://oi66.tinypic.com/311mb1y.jpg http://oi66.tinypic.com/311mb1y.jpg http://oi66.tinypic.com/311mb1y.jpg http://oi66.tinypic.com/311mb1y.jpg This one is by MS- http://oi66.tinypic.com/htb9fr.jpg http://oi66.tinypic.com/htb9fr.jpg The laptop didn't start after the above error, waited on the black screen for 2 minutes, then manually turned it off and then turned on. The booting time has increased now considerably. This laptop and the one before were from the same batch, even the serial number of this one has the last two digits changed as compared to the older one. I might be wrong, but it looks like MS updated the drivers of Intel from Intel's website which is causing the problems. Since HP uses customized drivers for its systems so that might be causing those errors.

What should I do now?

Thanks

[MCohe6]

Hello,

I would suggest that you use DDU, Display Driver Uninstaller from Wagnard Mobile located here: http://www.wagnardmobile.com/forums/viewtopic.php?f=5&t=144 Display Driver Uninstaller (DDU) V15.7.1.0 Released. - Wagnardmobile Forum

Run it in Safe Mode, per its instructions.

Reboot and install the new Graphics Drivers.

Also download and run: https://support.microsoft.com/en-us/kb/3073930 https://support.microsoft.com/en-us/kb/3073930

http://download.microsoft.com/download/F/2/2/F22D5FDB-59CD-4275-8C95-1BE17BF70B21/wushowhide.diagcab Download the "Show or hide updates" troubleshooter package now.

Hide the Intel Graphics from installing.

Before doing anything download the New Graphics Drivers, first then use DDU

[idata]

Thanks for replying. Should I check all everything from Intel from the list-

When MS auto updates Windows and drivers, then does it download the drivers from driver providers, Intel in this case, or from laptop manufacturers? And when we manually update the drivers from the device manager then from where does the driver download, driver manufacturer or laptop manufacturer?

[idata]

http://oi63.tinypic.com/35b8g1h.jpg

24.05.2016