Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!
16840 Discussions

Applications randomly crash my computer, worked fine before.

amill50
Beginner
356 Views

 

I am using a Toshiba Satellite C55-B and am using Windows 10 Home

A few days ago I noticed something different. I was playing one of my favourite games, but as a ran it, I noticed that every time I ran the game, it would crash the whole system. About the ram, it was running faster than 3GB but I am sorta leaning to a conclusion that one of the cpu's cores had died out... but at the same time, not really. The game ran fine on my old computer with 2GB of ram [I don't have it anymore now...]

 

0 Kudos
8 Replies
AlHill
Super User
201 Views

Run the IPDT: https://www.intel.com/content/www/us/en/support/articles/000005567/processors.html

If the processor passes the test, you have some other problem.

 

Doc

 

amill50
Beginner
201 Views
AlHill
Super User
201 Views

Contact Toshiba for support of their laptop, or contact microsoft for support of windows problems.

 

Doc

 

Lewis-H
New Contributor I
201 Views

Toshiba Satellite C55-B is very old version release in 2014, I don't think it will support Windows 10. I would recommend you to downgrade to Windows 8.

Regards,

Lewis

amill50
Beginner
201 Views

It came pre-installed with Windows 10...

AlHill
Super User
201 Views

@amill50​ What is the model number of your processor?

 

Doc

 

amill50
Beginner
201 Views

All I know is that its a

Intel® Celeron® Processor N2840

 

AlHill
Super User
201 Views

Your "Bay Trail" processor is supported on Windows 10.

https://www.intel.com/content/www/us/en/support/articles/000006105/processors.html

 

You may want to do some maintenance/cleanup on your system, then do a windows "reset".

Make sure you have your data backed up.

 

Doc

 

Reply