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Asking for update on case #05481770

_fuze
Beginner
485 Views

Hello,

 

I have encountered the same issue that @jcweaver of case #05481770 has had. As it has been over 6 months since you stated that you were running an investigation, could you please provide an update to this case?

 

Thank You

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Alberto_R_Intel
Employee
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_fuze, Thank you for posting in the Intel® Communities Support.

 

In reference to the case number you provided, we have assigned this bug to our driver development team under Bug ID: 14017030408.

 

In order to set the right expectations, we would like to inform you that this will go through debugging/development phases, and given the current workload and priorities, it may take from 3-6 months. As soon as we have any update on Bug ID 14017030408 we will reach out via email and/or post the details on this thread.

 

That response was provided on 07-04-2022, 3 months ago, as you can confirm the link below:

https://community.intel.com/t5/Graphics/Device-Removed-Intel-Iris-Xe-Graphics/m-p/1388408#M108096

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Jo2001
Beginner
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Any news regarding an upcoming fix for this issue ?

 

Thank you in advance for your answer,

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