good afternoon I have the following problem with my asrock h61m-dgs board which after installing the driver before starting the screen remains black and does not finish starting I have to uninstall the video driver so you can return to normal
any way to fix it ?
anexo un post relacionado con el tema de mi caso similar https://community.intel.com/t5/Graphics/Pantalla-negra-al-instalar-controlador-de-v%C3%ADdeo-Intel/m...
i have been tryed of test with everything the version of controller and it's not work
That case might seem similar, but I rather doubt that it has anything to do with your situation. Regardless, let's go through the analysis. Please download and run the Intel System Support Utility for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.
Thank you for posting on the Intel® communities.
Based on the TESTRESULTS.TXT file, we noticed that the processor in the system is an Intel® Core™ i3-2100 Processor.
We would like to inform you that due to the Intel® Core™ i3-2100 Processor and its integrated graphics Intel® HD Graphics 2000 have been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request.
You can verify this product's discontinuance status at the following links:
- Intel® Product Specifications > Product Status > "Discontinued".
- Support Options for Discontinued Intel® Graphics Products website
Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.
Intel Customer Support Technician