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Hello Himel,
Please accept our sincere apologies for the delay in response. To help you with this, I need to be more familiar with your system configuration. As such, please share with us your SSU logs. Additionally, when the crash happens, is the audio still present? Does this happen to other games as well? I will be waiting for your reply.
Ramyer M.
Intel Customer Support Technician
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Hello Himel,
I am just following up regarding my previous post. Please let us know about this information so we can better assist you. I will be waiting!
Ramyer M.
Intel Customer Support Technician
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Hello Himel,
I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.
Ramyer M.
Intel Customer Support Technician
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