Black screen after windows logo(no cursor)

[NS10]

I can temporarily solve the problem by Uninstalling INTEL HD GRAPHICS 530 or using safe mode. I have tried every possible driver oldest to latest including beta.After i install a new intel driver it works fine for a week(so weird) and same black screen occurs.I also tried switching my OS from windows 10 to windows 7 but didn't help.

MSI gl62-6qd

Stock BiOS(didn't update) E16J6IMS.104

Windows 7

nvidia gtx 950M

i7-6700HQ

INTEL HD GRAPHICS 530

[idata]

Hello Nitheesh,

Thank you for contacting Intel Communities.In this case, I would recommend installing http://download.msi.com/nb_drivers/vga/VGA_win64_20.19.15.4360_0x0c00e7b9.zip this driver from the https://www.msi.com/Laptop/support/GL62-6QD.html# down-driver&Win7 64 MSI Support site for your laptop.If you have the same issues with the driver above, please try the following driver:https://downloadcenter.intel.com/download/26669/Graphics-Intel-Graphics-Driver-for-Windows-15-45-?product=88345 Intel® Graphics Driver for Windows* [15.45] Version: 15.45.16.4627 (Latest) Date: 3/23/2017If you tried those drivers already, I strongly recommend https://www.msi.com/support/ contacting MSI for support as they customize or block some features in the drivers to suit their specifications.Hope this information helps.Regards,Juan Carlos

[idata]

Hello Nitheesh,

I was reviewing this thread and I wanted to know if you resolved the issue with the suggestions provided or if you were able to contact the system manufacturer?Best Regards,JC

[NS10]

Updating to latest version driver didn't solve the problem.I contacted msi support as you insisted. They said me to update the BIOS and install IRST driver.I tried installing it.It's been 2 days since i installed it, till now i didn't get any problem.

[idata]

Hello Nitheesh,

I am glad to hear that.Please don't hesitate in contacting us back if you need further assistance.Regards,JC