Brightness adjustment by keypad - Intel Community

Graphics

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Brightness adjustment by keypad

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I have an HP FOLIO 1040 G1 laptop and the shortcut keys on my keyboard (F9 and F10) to adjust the brightness do not work. can you help me please

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2,015 Views

Use the graphic driver provided by HP, not the Intel generic driver.

Doc (not an Intel employee or contractor)

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1,964 Views

I have already updated the graphics driver provided by HP and still nothing

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1,962 Views

If it does not work with the HP provided driver, then you need to work with HP for a solution as they (supposedly) tested their hardware with that driver.

Doc (not an Intel employee or contractor)

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1,954 Views

Can you give me a link to download the graphics driver provided by HP that you suggest to me please

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1,938 Views

Never looked up your HP device on the HP website, eh?

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-folio-1040-g1-notebook-pc/5405384

Doc (not an Intel employee or contractor)

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1,919 Views

Yes, it is on this site that I downloaded the graphics driver and installed it before updating it on the device manager. And it didn't work. That's why I doubted if I was on the right site, because the graphics driver which is on this HP support dates from June 19, 2020 if you can see correctly.

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1,916 Views

Then, you need to work with HP - their device, their supplied driver.

Doc (not an Intel employee or contractor)

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1,910 Views

you can explain to me how please?

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1,906 Views

How what?

You contact HP support and ask them why their supplied driver (which they customized/modified) does not work with their hardware, specifically by the keypad.

Doc (not an Intel employee or contractor)

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1,898 Views

Okay. And thank you for helping me

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