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22766 Discussions

CAN NOT PLAY CALL OF DUTY :WWII

单线程CPU
Beginner
1,639 Views

I can open this game but I can`t do anything. the game only  has sound but does not display images

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3 Replies
Catulpos_Intel
Employee
1,550 Views

Hello 单线程CPU,


Thank you for contacting Intel Customer Support!


I am sorry to hear that you encountered issues with your game, and I appreciate you for providing the SSU logs. Rest assured that we will do our best to assist you.

For us to have a full glimpse of the issue you have at hand, please provide the following information:


  • Is the game working normally before?
  • When did you first observe this issue?
  • Any recent software and hardware changes made before this issue happened?
  • Is your system a newly built system?
  • Have you contacted the game developer about this issue?
  • What are the steps you’ve taken to troubleshoot the issue?


Looking forward to your response and have a wonderful day!



Best regards,


Catulpos_Intel

Intel Customer Support Technician


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VonM_Intel
Moderator
1,471 Views

Hi, 单线程CPU.


I hope you are doing fine.


Were you able to check the previous post?

Kindly let us know if you still need assistance.


Best Regards,

Von M.

Intel Customer Support Technician


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ACarmona_Intel
Employee
1,413 Views

Hello 单线程CPU,


We are checking in with you on the Call of Duty game issue that we have, as we have not heard any response from you.


Thank you, and have a great day!



Best regards,

Carmona A.

Intel Customer Support Technician


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