Can't connect the monitor to my notebook

ММакс1 · ‎05-14-2016

I connected notebook HP X360 15 (with Intel Core i5 (HD 5500) with monitor LG Flatron W2253TQ by DVI-HDMI adapter. But Monitor is black and display nothing. How can I fix it and use the monitor as the second screen?

idata · ‎05-16-2016

Hi maxzdor,

I reviewed TV specs and the video input is DVD-D, it means is digital and should work with HDMI. I suggest you to make sure your TV has the latest firmware and try with a high speed video cable and adapter.

W2253TQ-PF Support

http://www.lg.com/us/support-product/lg-W2253TQ-PF http://www.lg.com/us/support-product/lg-W2253TQ-PF

Also, visit your laptop manufacturer website and check if there are available newer drivers and BIOS.

http://support.hp.com/us-en/drivers http://support.hp.com/us-en/drivers

Let me know how it works.

Regards,

Mike C

idata · ‎05-25-2016

Hi maxzdor,

I am following your case. Let me know if I can help you with anything else.

Regards,

Mike C