Re: Can't daisy chain monitors

NErez · ‎08-06-2018

hello,

I am trying to connect 2 (and possibly 3) monitors by MST with little success.

my configuration is:

HP 800 G1 with intel HD 4600 running windows 7 pro

trying to connect two HP Z24s monitors.

driver version for HD4600 is 10.18.14.4889

monitor shows "Generic pnp" with driver version 6.1.7600.16385

both monitors have DP and mDP, and when choosing "input mode" I can choose DP1.1 or DP1.2.

I cannot find a "MST enable" feature.

My machine is connected DP to DP on 1st monitor which is set to DP1.2.

1st monitor is connected mDP to DP on 2nd monitor which is set to DP1.1.

my system does not recognize a second monitor.

am I missing anything?

thanks.

idata · ‎08-06-2018

Hello nirE,

I understand you are having troubles setting up daisy chain in your HP* computer. I will be more than glad to assist you.

I was checking the manual of the monitor, but it does not mention anything related to either daisy chain or MST. Have you contacted HP* in order to make sure the monitor supports daisy chain?

Usually there is a special setting that needs to be set in the monitor to enable daisy chain option. Even though there are two Displayport* ports on the back of the monitor there is a chance daisy chain might not be supported.

HP* contact information https://support.hp.com/us-en/contact-hp https://support.hp.com/us-en/contact-hp

Monitor manuals https://support.hp.com/us-en/product/hp-z24s-23.8-inch-ips-uhd-display/7155481/manuals https://support.hp.com/us-en/product/hp-z24s-23.8-inch-ips-uhd-display/7155481/manuals

Regards,

Fred D.

idata · ‎08-13-2018

Hello nirE,

I was wondering if you still need assistance regarding the daisy chain issue you are having in your computer. In case you still need assistance just let me know.

Regards,

Fred D.

NErez · ‎08-13-2018

Comparing different HP monitors specs it does not mention specifically the ability to daisy chain.

It supports DP 1.2 and I was under the impression that was enough.

I still haven't tried different monitors with same machine or different machine with same monitor,

but it seems the monitor is indeed the problem.

thank you for your help!

idata · ‎08-14-2018

Hello nirE,

You are welcome. Do not hesitate in contacting us again if you have any other inquiry.

Regards,

Fred D.