Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

Can't play games after uninstalling the intel hd graphics 520 because it makes my screen go black


Hi, yesterday when I started my computer, the screen went black. So I opened Safe Mode and uninstall Intel HD Graphics 520 then restart the laptop. The laptop opened normally but  the display adapter only had Microsoft Basic Display Adapter so now I can't play any games. I tried to reinstall intel but the screen went black again. What should I do now to play games? Tks.

here my pc's processor : Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40 GHz
the version that intel driver & support assistant recommended me : 

Intel® 6th-10th Gen Processor Graphics - Windows*

0 Kudos
1 Reply

Hello, @PhenWuan


Thank you for posting on the Intel️® communities.  


Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it. You may also find the Discontinued Products website, helping to address your request.    


You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Marketing Status > "Discontinued":  Intel® HD Graphics 520 (Intel® Core™ i5-6200U Processor)  


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding. 


Best regards, 

Jocelyn M.  

Intel Customer Support Technician. 

0 Kudos