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Bonjour,
J'ai un problème avec la lecture de vidéos dans LR6. Elle est impossible.
Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1) est installée sur mon portable. Mon problème viendrait-t-il de cette carte?Y en t-il une autre à installer?
Si quelqu'un peut proposer une solution, je suis preneur!
Bien cordialement
Link Copied
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I would like to know which version of Windows do you have?
Allan.
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Hi Allan,
My message was sent too early. Thank you for your help!
Best regards
Yves
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Thank you for the information. This problem is because your graphics controller does not have Windows® 10 graphics driver support.
See the list of supported operating system: http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html Supported Operating Systems for Graphics Drivers
Allan.
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Hi Allan,
Thank you your reply. As I am not at all a n informatician, tell me which one can I install to resolve my problem or have I to wait until an update is ready for my material?
I highly appreciate your answer.
All the best.
Yves
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No problem. You have a graphics controller that does not have graphics driver support for Windows® 10. In other words, you will experience graphics issues because your current drivers do not have proper settings to work under Windows® 10.
Intel does not have plans to develop Windows® 10 driver for an Intel(R) Mobile 4 series chipset. There will not be updates in the future for Windows® 10.
You will need to go back to a supported operating system.
Allan.
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Hello Allan.
Thank you for your explanation. As I can't go back to the older windows, as the 30 days are already over, I have to look until I change of PC. Your help is highly appreciate. Thank you again and I wish you a merry Christmas!
Yves
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