Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22671 Discussions

Charging and overheating issue after update driver

Alfin
Beginner
1,295 Views

Hi, I just updated my Intel Graphics driver. I found a problem with the charging issue; when I plugged in my charger, the laptop was detected as in sleep mode (indicated by the keyboard light turning on as sleep mode), resulting in the GPU and CPU fans not spinning, and several times my laptop shut down suddenly due to overheating. Is there any solution for this problem? Or should I wait for the next update?

 

Thank you.

0 Kudos
1 Solution
AlHill
Super User
1,290 Views

You should contact the laptop manufacturer for assistance in updating their BIOS.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

View solution in original post

0 Kudos
1 Reply
AlHill
Super User
1,291 Views

You should contact the laptop manufacturer for assistance in updating their BIOS.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

0 Kudos
Reply