Csgo very low fps wtf my a750?

[Asunavn]

Hi everyone today i bought a vga arc a750 from Intel but after i installed it on b365 mainboard with i5 9400f graphics chip it works when playing csgo game the fps is very bad only at 80 to 180 i don't know what's going on the resizable bar is not working even though I have it enabled

[IsaacQ_Intel]

Hello @Asunavn

Thank you for posting on the Intel️® communities. We would be more than glad to help you with your issue.

In order to have a better understanding of your issue, please provide me with the following:

1.      Please download and scan your system using our tool, Intel® System Support Utility so we can help check your system info first. Once finished downloading, open the tool, click on scan 'Everything', click next, then save the system information to a .txt file. Please provide the .txt file.

2.      Please provide us with the operating system version.

3.      Game version, and client (Steam, Epic, Origin).

4.      Game settings (low, medium, high).

5.      Please provide us with videos and screenshots of the issue.

6.      Can you please share with us the FPS counter screenshot?

Also, for your information, according to the minimum requirements for Intel® Arc™ A-Series Graphics, check the following information:

Resizable BAR or Smart Access Memory must be enabled for optimal performance in all applications using Intel® Arc™ A-Series Graphics. Platforms supported are listed below.

           CPU                                                           Motherboard

• 13th Gen Intel® Core™ Processors ---Intel 700/600 Series motherboard with Resizable BAR support enabled 
• 12th Gen Intel® Core™ Processors---Intel 600 Series motherboard with Resizable BAR support enabled
• 11th Gen Intel® Core™ Processors---Intel 500 Series motherboard with Resizable BAR support enabled1
• 10th Gen Intel® Core™ Processors---Intel 400 Series motherboard with Resizable BAR support enabled1

It seems that your processor does not meet the requirements to handle an Arc GPU. For more information check this article: Intel® Arc™ A-Series Graphics – Desktop Quick Start Guide

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Hello Asunavn

We hope you are doing fine.

Were you able to check the previous post?

Let us know if you still need assistance.

Best regards,

Isaac Q. 

Intel Customer Support Technician

[IsaacQ_Intel]

Greetings,

We trust you are well.

Since we haven't received your response, we will conclude this thread. Should you require further assistance, please submit a new question, as this thread will no longer be actively monitored.

Best regards,

Isaac Q.

Intel Customer Support Technician.