Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22223 Discussions

Davinci Resolve constant crashes with Arc B580 GPU

Underwurlde
Novice
1,250 Views
Hi,

I've used Davinci Resolve for a number of years and have not experienced any crashes over this time. I recently built a new PC with an Intel Core Ultra 7 265k processor.

Since I built my new PC, Resolve was running fine using integrated graphics. I just installed a new GPU (ASRock Intel ARC B580). Now Davinci crashes every time after just a couple of minutes. I was using the edit page when the crashes occur. I updated the graphics drivers to the latest (from x32 to x34), but it made no difference.

I've now had to disable the GPU and go back to integrated graphics in order to continue working with Resolve.....leaving me with an expensive paperweight of a graphics card.

Appreciate any help you can provide.

Gerry
13 Replies
Underwurlde
Novice
1,153 Views
I did some more investigation on this and found another forum where other users were experiencing the same problem. The proposed solution was to roll back to the last driver released in February. I did this and Resolve now seems to be stable. Looks like something in the recent driver updates is after introducing the problem.

Gerry
AlphaTop89
Novice
1,120 Views

the corroborating reports from other users, the recent driver releases (post-February) may be introducing instability in DaVinci Resolve when paired with the Intel Arc B580 GPU. The fact that rolling back to the February driver restores stability strongly suggests a regression or compatibility conflict in the newer driver builds (x32–x34 series).

 

Verify that your GPU settings are optimized for DaVinci Resolve. You can try adjusting settings like GPU acceleration and ensuring that the GPU is properly recognized by the software

 

-Alpha

Ineedittowork
Novice
1,029 Views
I'm having the same problem. Roll back the arc drivers to March they are more stable.

I've verified that April 8th drivers and the latest released today crash hard (pc reboot required). I've even tested Resolve 19.1, 20 beta1 and 20 beta2. All crash hard with April release. Tonight I just had a single video 30fps, no other tweaks, no other added special effects or plugins and I didn't even get the project to load up, it just froze up the OS.

Intel it's not testing on Resolve this month I guess.
0 Kudos
Ineedittowork
Novice
993 Views

Just ran DDU and updated to .6739 and still crashes Windows.    Having to go back to .6651

 

Underwurlde
Novice
963 Views
Thanks for the update. Was going to try that today. Won't bother now.

Is there an official bug report process for Intel gpus? The driver release notes don't even acknowledge an issue with Resolve.

0 Kudos
Ineedittowork
Novice
939 Views

I don't know if there is an official bug report tool. However, I do hope that someone from Intel sees this.

I just know they aren't testing on Resolve because right now I throw in a simple video clip and can barely even play through the clip before it freezes up and crashes windows. Running Windows alone I have no issues. I don't game so I can't say how performance is elsewhere.

 

Rolling back to March drivers are workable and if there is an issue it crashes Resolve not all of Windows.

 

CPU  i5 12600K

Windows 11  23H2.

jamesoverland
Beginner
761 Views

This also worked for me. Thank you for the advice. Hopefully Intel solves the issue soon.

0 Kudos
jamesoverland
Beginner
762 Views

I'm running dual Arc B580s and encounter the BSOD while using Davinci Resolve constantly on the April driver updates. I rolled back to the March 32.0.101.6651 driver and all is working well now. Will wait to update the driver until Intel can confirm it's stable for Resolve.

0 Kudos
Ineedittowork
Novice
585 Views

Not to get too excited here but tested the 5/2/2025 32.0.101.6790 Certified drivers and.....   Well Resolve did not crash on me.   Ran resolve through a full timeline of video with some filters and made it through.   <cross fingers>.

 

 

 

Others should test too and confirm.

0 Kudos
oneclick
Novice
482 Views
Did you uninstall the previous driver with DDU or did you install it over it?
0 Kudos
Ineedittowork
Novice
473 Views
I did not run DDU with the latest may certified drivers, i just ran the update.

So far I've ran through a full edit with my regular splicing, speed increase, filters, transitions without a windows crash and one single Davinci crash. This has been very promising.

Today I'm in the process of updating to win 24H2, I've done 1 bios update, turned back on my integrated Intel video card (which should always be on not sure why mine was off), updated the firmware of one of my SSD NVM drives, etc. Will get interesting!
0 Kudos
oneclick
Novice
456 Views
Thanks for the feedback! very interesting!
0 Kudos
Underwurlde
Novice
429 Views

Installed the latest drivers (x6790).  Resolve crashed within 3 minutes.  Was just running playback on the edit page.

Haven't had time to see if that was isolated or if its constant.  Will rollback if it keeps happening.

0 Kudos
Reply