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Hi, I have UHD Graphics 630 of motherboard B365M-HDV, with Windows 10 x64.
If I don't install the drivers of the integrated video card my monitor displays the colors perfectly, but I if install the drivers the monitor displays in black and white, this problem happen only I use monitor with hdmi attack, not if I use monitor with vga attack.
Why the monitor with HDMI connection is displayed in black and white by installing the drivers ?
How can I solve the problem?
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Use a better HDMI cable, update the bios, and use the drivers from asrock (not the intel drivers).
Doc
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I've tried everything (except bios update because the computer is new under warranty) but the problem remain
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Update the bios anyway. I have seen "new" computers with a bios that is a year old.
Doc
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You can try this newer version of the driver (*much* newer than what ASRock makes available): https://downloadcenter.intel.com/download/29195/Intel-Graphics-Windows-10-DCH-Drivers?product=126790.
..S
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I tried this driver ma the problem remain
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Hello AMaio1,
If you need further assistance, please generate the following system report and attach it.
- DxDiag
- Go to Start > Run or Windows Key + R.
- On the Run prompt, type "dxdiag" then click OK.
- On the DirectX Diagnostic Tool window, click on Save All Information.
- Browse to a folder, type in a filename then click Save.
Also, please provide us with the monitor model number.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
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Hello AMaio1,
We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.
Wanner G.
Intel Customer Support Technician
A Contingent Worker at Intel
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