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I am having an issue with My ASUS laptop...whenever I install the Intel HD Graphics family driver on Windows 7 the computer crashes during startup. I then go into safe mode and disable the driver and everything loads fine under the Windows Generic VGA driver. I have tried new drivers, old drivers, etc with no avail. Are there any other thoughts out there?
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- Drivers
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Hi sshilha,
In regards to your issue, please send me your laptop model and the results of Intel® System Support Utility. I would try to solve the issue.
Intel® System Support Utility
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600 https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility?product=91600
Regards,
Mike C
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Hi sshilha,
I am following up on your case. Let me know if I can help you with anything else.
Mike C
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