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Recently, I bought a new computer (specifications are at the end of this post).
I installed all the latest drivers for both GPUs (one integrated and one additional).
Ever since day one, when I play certain games, I get the following errors:
Display driver nvlddmkm stopped responding and has successfully recovered.
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Graphics Exception: Shader Program Header 4 Error
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Graphics Exception: ESR 0x405840=0x8e000010
The description for Event ID 13 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Video3
Graphics Exception: INVALID_AB_DIST_MAX_OUTPUT
I wonder if you've dealt with anything like this?
All suggestions, comments, whatever are greatly appreciated!
My computer:
GRAPHICS CARD
Graphics Card: NVIDIA GeForce GTX 650 Ti
Vendor: Asustek Computer, Inc.
# of cards: 1
SLI / CrossFire: Off
Memory: 2.048 MB
Core clock: 980 MHz
Memory bus clock: 1.350 MHz
Driver name: NVIDIA GeForce GTX 650 Ti
Driver version: 9.18.13.3523
Driver status: FM Approved
GRAPHICS CARD (SECONDARY)
Graphics Card: Intel HD Graphics 4600
# of cards: 1
SLI / CrossFire: Off
Memory: 0 MB
Core clock: 350 MHz
Memory bus clock: 667 MHz
Driver name: Intel(R) HD Graphics 4600
Driver version10.18.10.3907
Other specifications
Operating system: 64-bit Windows 8.1 (6.3.9600)
Motherboard: Gigabyte Technology Co., Ltd. Z97X-Gaming 3
Processor: Intel Core i5-4670
Reported stock core clock: 3.400 MHz
Maximum turbo core clock: 800 MHz
Physical / logical processors: 1 / 4
# of cores: 4
Package: LGA1150
Manufacturing process: 22 nm
TDP: 84 W
Memory: 16.384 MB
- Module 18.192 MB Crucial Technology DDR3 @ 667 MHz
- Module 28.192 MB Crucial Technology DDR3 @ 667 MHz
Hard drive model: 1.000 GB WDC WD10EZEX-08M2NA0
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Hi MaxPayne,
Please note the error nvlddmkm is related to the NVidia card so I recommend you as troubleshooting step remove the discrete video card from your computer.
You can update the Intel® graphics driver to latest by downloading the driver here:
https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720 https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=24245&lang=eng&ProdId=3720
If you get issues during the installation, try the steps here:
/docs/DOC-22542 https://communities.intel.com/docs/DOC-22542
I would also recommend updating all drivers in your system and updating the BIOS.
Kevin M
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