Driver problem

[Enoksy]

Hi, i have an update to do of graphic driver but it tells me when i do it: "the driver is already installed" and that cancels it.

If someone knows the solution. Thanks.

(Sorry for my english, i'm french)

[AlHill]

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

[Enoksy]

this is the document.

[Enoksy]

it had finally work. Thanks for the help!

[Victor_G_Intel]

Hello Enoksy,

Thank you for posting on the Intel® communities.

We appreciate the report, please let us know if you are still having this issue since based on your last message we would assume it has been fixed; however, please confirm this so we can either proceed with the support or proceed to close the thread.

I look forward to hearing from you.

Regards,

Victor G.

Intel Technical Support Technician  

[Victor_G_Intel]

Hello Enoksy,

Were you able to check the previous post?  

Please let me know if you need further assistance.  

Best regards,

Victor G. 

Intel Technical Support Technician

[Victor_G_Intel]

Hello Enoksy,

We have not heard back from you.

If you need any additional information, please submit a new question as this thread will no longer be monitored 

Victor G. 

Intel Technical Support Technician