Embers Adrift Login Issue with Unity with Arc 770

[DjTrishin85]

Hello,

Currently, I am experiencing issues with the MMORPG Embers Adrift. It looks like a unity issue. It happens when trying to log into the game, before heading into the login screen. This is the error message that I receive. Current drivers and beta drivers show this issue. Previous drivers did not.

Thank You

[Marik]

I'm having the exact same issue. Right after the launcher transitions to the login screen, it does that.

Unity 2021.2.7f1_24e8595d6d43

 System

Windows 11 Home

Intel Arc A770 16GB LE @ 31.0.101.3959 , rBAR enabled

ASROCK B660M (Bios 4.04) and INtel Core I7 12700F

[Andres_Intel]

Hello DjTrishin85,

Thank you for posting on the Intel®️ communities.

For a better understanding and to have a clear idea of the situation please answer the following questions:

• Do you have Resizable Bar enabled?
• What is the Embers Adrift version?
• Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU) on the link below:

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

You can find the steps in the following article:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

Regards, 

Andres P. 

Intel Customer Support Technician 

[DjTrishin85]

Yes, Resizable Bar is enabled.

Embers Adrift Version: WIN_b106_11.10.2022/WIN_LIVE_b28_12.9.2022

Unity engine version: 2021.3.7f1 (24e8595d6d43)

Thank You

[Andres_Intel]

Hello DjTrishin85, 

Thank you for your response. 

Please follow the step below and let me know the results:

• I see you have the BIOS 1402, update it to version 1601. You can contact the motherboard manufacturer for guidance.

Regards,  

Andres P. 

Intel Customer Support Technician

[DjTrishin85]

Hello,

Updated motherboard to 1601. Still experiencing the same issue. as before.

Thank You

[Andres_Intel]

Hello DjTrishin85,

Thank you for your response. 

Before we continue with more troubleshooting steps please answer the following questions:

• Provide the list of drivers version that has this issue.
• Which driver version do the issue is not presented from?

Regards,  

Andres P. 

Intel Customer Support Technician 

[DjTrishin85]

List of drivers with this issue.  Graphics Beta Driver 31.0.101.3975, Graphics Driver 31.0.101.3959.

Drivers with issue not present. Graphics Driver 3802 and below.

Thank You

[Andres_Intel]

Hello DjTrishin85,

Thank you for your response. 

I will need more time to make an investigation and provide you with accurate information.

Regards,  

Andres P. 

Intel Customer Support Technician