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Embers Adrift Login Issue with Unity with Arc 770

DjTrishin85
Beginner
407 Views

Hello,

Currently, I am experiencing issues with the MMORPG Embers Adrift. It looks like a unity issue. It happens when trying to log into the game, before heading into the login screen. This is the error message that I receive. Current drivers and beta drivers show this issue. Previous drivers did not.

 

Thank You

 

 

20221212_191757.jpg

 

 

0 Kudos
8 Replies
Marik
Beginner
371 Views

I'm having the exact same issue. Right after the launcher transitions to the login screen, it does that.

 

Unity 2021.2.7f1_24e8595d6d43

 

Marik_0-1671166785871.png

 

 System

Windows 11 Home

Intel Arc A770 16GB LE @ 31.0.101.3959 , rBAR enabled

ASROCK B660M (Bios 4.04) and INtel Core I7 12700F

Andres_Intel
Moderator
352 Views

Hello DjTrishin85,

 


Thank you for posting on the Intel®️ communities.


For a better understanding and to have a clear idea of the situation please answer the following questions:


  • Do you have Resizable Bar enabled?
  • What is the Embers Adrift version?
  • Download, run, save and attach the report for the following tool Intel® System Support Utility for Windows (SSU) on the link below:

https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html


You can find the steps in the following article:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 


Regards, 


Andres P. 

Intel Customer Support Technician 


DjTrishin85
Beginner
186 Views

Yes, Resizable Bar is enabled.

Embers Adrift Version: WIN_b106_11.10.2022/WIN_LIVE_b28_12.9.2022

Unity engine version: 2021.3.7f1 (24e8595d6d43)

 

 

Thank You

 

 

Andres_Intel
Moderator
163 Views

Hello DjTrishin85, 



Thank you for your response. 

  

Please follow the step below and let me know the results:


  • I see you have the BIOS 1402, update it to version 1601. You can contact the motherboard manufacturer for guidance.

  


Regards,  


Andres P. 

Intel Customer Support Technician


DjTrishin85
Beginner
151 Views

Hello,

Updated motherboard to 1601. Still experiencing the same issue. as before.

 

Thank You

Andres_Intel
Moderator
141 Views

Hello DjTrishin85,



Thank you for your response. 


Before we continue with more troubleshooting steps please answer the following questions:


  • Provide the list of drivers version that has this issue.
  • Which driver version do the issue is not presented from?



Regards,  


Andres P. 

Intel Customer Support Technician 


DjTrishin85
Beginner
134 Views

List of drivers with this issue.  Graphics Beta Driver 31.0.101.3975, Graphics Driver 31.0.101.3959.

Drivers with issue not present. Graphics Driver 3802 and below.

 

 

 

Thank You

Andres_Intel
Moderator
110 Views

Hello DjTrishin85,



Thank you for your response. 


I will need more time to make an investigation and provide you with accurate information.


 

Regards,  

 

Andres P. 

Intel Customer Support Technician


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