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Hello Washhouse0122,
Thank you for posting in Intel Communities.
To get a better understanding of the issue and be able to provide an effective recommendation, please provide the missing key information below:
- Where is the game (FFXIV) obtained from (Steam, etc.)?
- Tell us the steps to reproduce the issue (this is very important!).
Additionally, I highly appreciate you sharing your system configuration so I can fully check and provide you with an accurate fix. This could be possible by downloading the Intel® System Support Utility for Windows* software. When the download is complete, launch SSU.exe.
- Scan: Check the box Everything.
- Click Scan.
- Review: When finished scanning, click Next.
- Click Save. *Attach the SSU log file as you reply.
I look forward to your reply soon.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Washhouse0122,
Were you able to check the previous post?
Let us know if you have any questions.
Best regards,
JeanetteC.
Intel Customer Support Technician
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Hello Washhouse0122,
Since I haven't heard from you, I will proceed with closing this case. Please note that it will no longer be monitored. However, you may submit a new ticket if you need further assistance in the future.
Best regards,
Randy T.
Intel Customer Support Technician

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