Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20601 Discussions

Failed Driver Update

Pamelap
Beginner
‎12-22-2020 09:42 AM
388 Views

I get an Update Driver message which goes to an Intel Installation page. When I click "Install" it comes back saying the "Installation Failed".

The message pops up several times a day (Windows 10 Pro 64) and is driving me crazy.

How do I get the install to work and/or get rid of the stupid message?

0 Kudos

Link Copied

1 Reply
AlHill
Super User
‎12-22-2020 09:45 AM
385 Views

So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).

Doc (not an Intel employee or contractor)

0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.