Graphics issue

[geordienathan]

hi i need some help i have just purchased  the intel a770 gpu and i have having texture issues on arena breakout, i have uninstalled the game also done that with the gpu drivers.

[JedG_Intel]

Hello geordienathan,

It seems that you're facing graphics issue with Arena Breakout and I'm sorry to hear about this. To assist you effectively, please share the information below.

1. Is the issue present from the start of using Intel Arc A770 GPU?

2. Is the issue isolated to Arena Breakout?

3. Which digital distribution platform are you using to play the game (Steam, Epic Games, etc.)?

4. Did you utilize the DDU method?

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello geordienathan,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello geordienathan,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician