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When I watch youtube with chrome, I found that the the color of video was inaccurate. If I pause the video or move my mouse to make the video control to show up, the color returns to normal. If I disable the hardware acceleration for video in chrome://flags, the color is always normal. If I use Nvidia with Chrome then there is no problems. So I'm pretty sure that it's the Intel HD630 video hardware decoding that causes the inaccurate color.
I have tried all the latest drivers and it does not fix the issue.
Drivers I have tried:
- 25.20.100.6373
- 25.20.100.6326
- 25.20.100.6323
- 24.20.100.6286
Use this method to test on the video below: https://www.youtube.com/watch?v=1-iHe16gEN4
Here is the video I used to test this color shift (Use the method in the video above on this video):
https://www.youtube.com/watch?v=8eWOlwFQeSM
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Hello Leonardo
I have replicated this issue on both of my devices using their inbuilt displays:
Samsung Galaxy Book (i5-7200U with HD620 graphics)
Alienware 13 (i7-7700HQ with HD630 graphics and NVIDIA GTX1060)
Both devices had the color change problem (HD620 & HD630) on YouTube video overlay when video is paused/mouse hover using Google Chrome browser with Hardware Acceleration On. When Hardware Acceleration is Off there is no color change problem.
I could not replicate the issue using Microsoft Edge.
When using the GTX1060 and Hardware Acceleration On using Google Chrome, there is no color change problem - this shows that there is a problem with Intel HD620/630 graphics causing the problem.
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I concur, the problem still persists on Optimus laptops.
My config is:
Razer Blade 14
i7-6700HQ - Intel HD Graphics 530
Driver version : 25.20.100.6373
Heres a video of the issue : Intel Optimus Color Shift testing - YouTube
Note how the color/constrast shifts whenever a subtitle is on screen. I've tried on Netflix but it's the same issue on every video platform.
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Here is the requested info:
Description
With hardware acceleration enabled, color shifts on overlay on youtube when paused or mouse hover.
Steps to reproduce the issue/bug:
https://www.youtube.com/watch?v=1-iHe16gEN4
System information
- Samsung Galaxy Book (i5-7200U with HD620 graphics)
- Alienware 13 (i7-7700HQ with HD630 graphics and NVIDIA GTX1060)
- inbuilt laptop displays
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Hello Leo,
Here is the info... The annoying thing is that the ticket MUST exit in your system because the issue is NOT new... I originally replied to a thread that disapeared a few weeks ago.
Description
the color/constrast shifts whenever a subtitle is on screen. I've tried on Netflix but it's the same issue on every video platform. The problem persists ever since I bought the computer
Steps to reproduce the issue/bug:
- Open any browser
- Play a video on youtube (make sure annotations are off)
- hover the mouse over the button to make the UI appear, an notice how the colors shift
System information
Razer Blade 14
i7-6700HQ - Intel HD Graphics 530
Driver version : 25.20.100.6373
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Hi, I have checked both systems and checked for updates on both which have both shown:
I have tried installing the DCH drivers however they all error showing the prompt that my systems are not validated. Therefore the driver 25.20.100.6373 is the latest graphics driver compatible with the systems. I don't think that the DCH drivers have included a fix for this particular issue so would likely still have this bug. See if you can reproduce this issue with the drivers. Thank you
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Hi Leonardo, I was able to install the DCH drivers after a recent windows update and managed to test the driver versions 25.20.100.6444, 25.20.100.6448 and 25.20.100.6471.
Unfortunately, the problem still persists which I have recorded a video of here: https://youtu.be/fFTea2uWhWU
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- Version 71.0.3578.98 (Official Build) (64-bit)
- Only the default extensions (google docs etc) these were all disabled but the problem persists.
- I have uninstalled and installed google chrome but did not help.
- No problem with Microsoft Edge only Google Chrome
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