Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20600 Discussions

HP ENVY x360 - UHD Graphics 620 - Driver Trouble

GJ3
Beginner
2,259 Views

Hi I couldn't update new driver (Version: x.x.x.6287).

 

Untitled-1.pngUntitled-2.pngUntitled-3.pngUntitled-4.png

0 Kudos
2 Replies
RAJU2529
New Contributor III
1,285 Views

I would recommend you install the customized graphic driver provided hp , moreover still no OEM released DCH based graphics driver.

In intel DSA app , detected intel generic DCH driver 25.20.100.6471, it does not have intel graphics control panel.

But still, f you want install that driver means , then uninstall old graphics driver and its associated softwares by revo uninstaller software , then restart the windows.

Now manually download the driver below link

https://downloadmirror.intel.com/28435/a08/dch_win64_25.20.100.6471.exe

 

Note rollback option is not available , if you want to install earlier version means , then you must uninstall completely and then install

 

GJ3
Beginner
1,285 Views

Thanks for the detailed answer. You explained a lot to me... Probably I will keep 'status quo' and wait for better upgrade solutions from HP or Intel.

0 Kudos
Reply