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KChas1
Beginner
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Hang running Mastercam on Intel HD Graphics 530

System Setup Information:
-----------------------------------------

System Used: Dell Precision 7520
CPU SKU: i7-6920HQ
GPU SKU: HD530
Processor Line: N/A
System BIOS Version:
CMOS settings:
Graphics Driver Version: 25.20.100.6472
GOP/VBIOS Version:1059.14
Operating System: Windows 10 Pro
OS Version: 10.0.18362 happens with previous version as well
API: OpenGL 4.5
Occurs on non-Intel GPUs?: No.

Steps to Reproduce:
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1. Disable all other video cards except for HD530.
2. Run Mastercam and product will hang.
3. Mastercam will run on older Intel drivers (22.x.x.x)


Expected Results: Mastercam to display graphics and be able to create/edit geometry/toolpaths.
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Actual Results: Mastercam hangs at the splash window while graphics are initializing.
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Additional Information:  Mastercam will run perfectly using older driver on same system (22.x.x.x).  Also runs fine on nVidia card.
-------------------------------

 

Any information that you could provide would be greatly appreciated.

Also if you need to have me provide more debug information, just let me know since I'm one of the developers for Mastercam.

Thanks.

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