INTEL ARC A750 stuttering an fps drop problem when trying to play warzone

[MIKE246]

BaseBoard Manufacturer ASRock
BIOS Mode UEFI
BIOS Version/Date American Megatrends Inc. P4.60 , 10/20/2022
CD or DVD Not Available
Embedded Controller Version 255.255
Platform Role Desktop
Processor AMD Ryzen 5 4500 6-Core Processor , AuthenticAMD
Secure Boot State Off
SMBIOS Version 3.3
Sound Card AMD High Definition Audio Device
Sound Card High Definition Audio Device
System Manufacturer To Be Filled By O.E.M.
System Model B450M Steel Legend
System SKU To Be Filled By O.E.M.
System Type x64-based PC

[AlHill]

Your motherboard does not meet arc requirements:

https://www.intel.com/content/www/us/en/support/articles/000091128/graphics/intel-arc-dedicated-graphics-family.html

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

[JedG_Intel]

Hi MIKE246,

Thank you for posting on Intel Community Forum.

It seems that you're observing performance issues while playing Warzone and I appreciate the help @AlHill.

I would just like to get more information on the issue that you are having. Please see below.

1. Is the issue isolated to Warzone?

2. Does the issue happen right after launching the game or mid game?

3. What game settings are you using?

Additionally, please generate SSU report if possible for me to check your system components and configuration.

I look forward for your response.

Best regards,

Jed G.

Intel Customer Support Technician

[MIKE246]

 Is the issue isolated to Warzone? yes only

Does the issue happen right after launching the game or mid game? from launch fps just be droping down to 24 fps an 11 fps

What game settings are you using?i try low an mid sittings

[JedG_Intel]

Hello MIKE246,

Thank you for sharing all this information.

For further troubleshooting, please try to follow the steps below.

1. Set the scaling type to Fixed width under Global settings in Post-processing.

2. Set Adaptive tessellation to 90% under 3D control.

3. Activate Intel Xess to Ultra Quality in-game settings.

4. Ensure that DDU was used

5. Update your BIOS

6. Update Windows

7. Reinstall the game

If you still observe the same issue after following the steps above, please gather Capframe  data and ensure that you play the game for at least 5 minutes.

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[MIKE246]

1. Set the scaling type to Fixed width under Global settings in Post-processing.

2. Set Adaptive tessellation to 90% under 3D control.

3. Activate Intel Xess to Ultra Quality in-game settings.

4. Ensure that DDU was used

5. Update your BIOS

6. Update Windows

7. Reinstall the game

did all an still not working   what more can i try 

HELP

[JedG_Intel]

Hello MIKE246,

I appreciate your effort and I'm sorry to hear that the issue still persists. For me to investigate further, please gather Capframe data and ensure that you play the game for at least 5 minutes. This is for us to compare the values that you are getting on our end.

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi MIKE246,

I'm following up with regards to the information that I requested to further investigate this matter. Please share this at your earliest convenience so we can get to the bottom of this.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi MIKE246,

I sent you email to continue the support. Please check your inbox at your earliest convenience.

Best regards,

Jed G.

Intel Customer Support Technician