I have downloaded the latest graphics driver for my new NUC8i7BEH. Attempting to install them results in an error This installation package is not supported by this processor type". I tried again using the Intel Driver & Support Assistant in case I got the wrong driver. Same error. Any ideas on the cause of this problem? Thanks
A little more information. As this is a brand new installation of Windows 10 on this newly purchased NUC I have downloaded and installed all Windows updates. After all updates were installed (it took sever 'check for updates' to cycle through them all) I again tried to update the graphics drivers. This time the error message reads:
"The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer.
Setup will exit
Would you like more information etc. etc."
Ok, this is an INTEL NUC, if I don't get the driver from Intel then where should I get it?
I downloaded the driver that failed from here https://downloadcenter.intel.com/download/28437/Intel-HD-Graphics-Driver-for-Windows-10-for-Intel-NU...
And, again, I tried the Intel Driver & Support tool and downloaded the driver recommended by it
Both failed with the same error message.
Thank you David, yes all of your instructions helped and now the issue is resolved.
Steps 6.* were essential as "Intel HD Graphics" was NOT listed under Programs and Features and had to be uninstalled via Device Manager (making sure to check the Delete Driver box).