Intel Arc Control

[Redtash1]

I have an Intel I9-12900k and Sparkle A770 GPU. To use Fooocus you have to disable IGPU so it will use A770 GPU which works fine but when I disable the IGPU the Intel Arc Control in performance tuning the fan speed control option completely disappears and changes my custom fan curve and also changes the GPU Temperature limit. As you can see in attached pictures, where you select the different GPU's, when both are enabled fan option is available but when IGPU is disabled the fan curve option completely disappears. Thank you.

[ACarmona_Intel]

Hello Redtash1,

Thank you for posting in our communities.

Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, etc. To generate the SSU report, please refer to the article; How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

We look forward to your response!

Best regards,

Carmona A.

Intel Customer Support Technician

[Redtash1]

Here is the SSU report. Thank you.

[ACarmona_Intel]

Hello Redtash1,

Thank you so much for the quick response and for providing us with your SSU.

I will raise the case with our engineers for further guidance, and I will provide you with an update as soon as I have their response.

Thank you so much for your patience.

Best regards,

Carmona A.

Intel Customer Support Technician

[Redtash1]

Thank you.

[ACarmona_Intel]

Hello Redtash1,

Thank you so much for patiently waiting on our response.

In regards on your concern, we suggest that rather than disabling the integrated GPU, you may have the option to drive the application to utilize the Arc graphics card. This can be achieved by navigating to the Graphics Settings in Windows.

This approach allows for more control over the graphics performance preferences.

You may check our How To Set the Default GPU for Applications and Games for your reference.

In addition, for additional information, may we know how did you disable the igpu?

By the way, if you have any questions please let me know.

Best regards,

Carmona A.

Intel Customer Support Technician

[Redtash1]

I tried your recommendation but Fooocus doesn't have an .exe, it is a fork of a fork from Stable Diffusion, so you copy the files to your computer and use a .bat file to run it through Python which does have .exe. I set all Python.exe files to use my Intel Arc A770 as the GPU to use. I ran Fooocus but it still used the IGPU, so unfortunately that recommendation isn't going to work. Thank you. 

[ACarmona_Intel]

Hello Redtash1,

Thank you for trying out the recommendation that we have provided you.

Since it is not applicable, I will raise the case again with our engineers to further analyze the issue and provide you with other recommendations if there is one that is applicable.

Again, thank you so much for your patience.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Redtash1,

Thank you so much for patiently waiting on our response.

We wanted to inform you that we have replicated the issue with fan curve disappearing when iGfx is disabled, and the good news is that on the upcoming software update, the issue is already resolved, so please be patient. No ETA can be provided, but it should be soon.

To summarize, the solution will be with our next release drivers. And I'll let you know once it is already available.

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[Redtash1]

Ok. Thank you.

[ACarmona_Intel]

Hello Redtash1,

Thank you so much for the quick response.

Again, once the new driver is available, I'll immediately let you know.

Thank you for your understanding, and have a great day ahead!

Best regards,

Carmona A.

Intel Customer Support Technician

[RandyT_Intel]

Hello Redtash1,

There's a new driver update for Intel® Arc™ & Iris® Xe Graphics on Windows*. Please install the update on your system and share your observations, let us know the outcome. You can find the update Intel® Arc™ & Iris® Xe Graphics - Windows*

Thank you for your patience and have a great day ahead!

Thanks,

Randy T

Intel Customer Support Technician

[Redtash1]

I updated to Intel Driver 32.0.101.5768 a couple weeks ago and still have the exact same problem. I checked before I wrote this and that is the newest driver. Thank you

[Redtash1]

I just updated to Intel Driver 32.0.101.5971 and still have the exact same problem. Thank you

[RandyT_Intel]

Hello Redtash1,

I will coordinate your findings to our engineers for further analysis and provide you with additional recommendations if applicable.

Thank you for your patience.

Randy T

Intel Customer Support Technician

[Redtash1]

Thank you.

[Redtash1]

I just updated to the latest Intel Driver 32.0.101.5972 then rebooted and still have the exact same problem. Thank you

[RandyT_Intel]

Hello Redtash1,

I wanted to inform you that there was a misunderstanding regarding the issue you reported. Our team is actively working on a fix, but we do not have an estimated time of arrival (ETA) at this moment.

We appreciate your patience and understanding in this matter. Rest assured, we will contact you as soon as the fix is available.

Thank you once again for your patience and cooperation.

Randy T

Intel Customer Support Technician

[Redtash1]

Ok. What was the misunderstanding? I accidentally found something out that might or might not help. I had my IGPU disabled and I had to reboot my computer and when I opened Arc Control back up with IGPU disabled the fan controls were there but if I enabled the IGPU again without rebooting the fan controls disappeared. ???? Thank y'all for trying to fix this problem.

[Esteban_Intel]

Hi @Redtash1,

Thanks for this data point!

As Randy mentioned, we were able to replicate your issue internally and we are working on fix for it. I'll let you know once the fix is available. 

[Felipe_Intel]

Hello! as you may have noticed, we replace Arc Control software with the new Intel Graphics Software, included in our driver 101.6325

Could you please check with this new software?