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Beginner
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Intel HD Grafics, need to output HDMI 60 hercios...Help please?

Hello every one, i have a laptop Toshiba L845 with Intel Hd Grafics..I need to output video to a second screen on 1920x1080 60 hercios progresive...but on my settings it dosent apears..it only apear 25 hercios, 29 hercios, 30 hercios...its there any way to change those settings..i dont know maybe installing some new driver or program to improve the video card functions??

Thanks for your atention..

This is my first post ..or question...

Thank you very mucho

Good Luck

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3 Replies
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Employee
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Hi Dario82,

This depends on several factors such as the supported monitor resolutions or the computer. In order for me to verify some important information, can you please post your Graphics report here?

You can get it by accessing the Intel Graphics and Media Control panel:

  1. Right click the desktop and select Graphics Properties.
  2. Select Options> Information Center> Save.
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Beginner
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Hi Kevin..thank you for your help. Sorry it took me so long to give you an answer. I have been really busy here.

Well i really hope you could help me with this.

Here below i´m going to paste the information you ask me.

By the way ..sorry my english im from Cuba...living in Ecuador.

Intel(R) HD Graphics

Report Date: 9/20/2013

Report Time[hh:mm:ss]: 15:02:17

Driver Version: 9.17.10.2875

Operating System: Windows 8 (6.2.9200)

Default Language: Spanish (Mexico)

DirectX* Version: 11.0

Physical Memory: 3993 MB

Minimum Graphics Memory: 32 MB

Maximum Graphics Memory: 1664 MB

Graphics Memory in Use: 102 MB

Processor: Intel64 Family 6 Model 42 Stepping 7

Processor Speed: 1796 MHz

Vendor ID: 8086

Device ID: 0106

Device Revision: 09

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics

Video BIOS: 0.0

Current Graphics Mode: 1366 by 768

* Devices Connected to the Graphics Accelerator *

Active Notebook Displays: 1

* Built-in Display *

Monitor Name: Monitor PnP genérico

Display Type: Digital

Gamma Value: 2.2

DDC2 Protocol: Supported

Maximum Image Size:

Horizontal: 12.20 inches

Vertical: 06.69 inches

Monitor Supported Modes:

1366 by 768 (60 Hz)

Display Power Management Support:

Standby Mode: Not Supported

Suspend Mode: Not Supported

Active Off Mode: Not Supported

Raw EDID:

00 FF FF FF FF FF FF 00 4C A3 45 41 00 00 00 00

00 15 01 03 80 1F 11 78 0A 4F 35 8F 57 55 90 29

1E 50 54 00 00 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 12 1B 56 72 50 00 0C 30 30 20

55 00 35 AE 10 00 00 19 00 00 00 0F 00 00 00 00

00 00 00 00 00 20 52 03 15 00 00 00 00 FE 00 53

41 4D 53 55 4E 47 0A 20 20 20 20 20 00 00 00 FE

00 31 34 30 41 54 32 36 2D 54 30 31 0A 20 00 CF

* Other names and brands are the property of their respective owners. *

 

Thanks again

Dario Piñera

 

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Highlighted
Employee
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Hi Dario82,

Based on the Graphics report, the monitor you are using supports 1366 by 768 (60 Hz) only. My best recommendations in your case are the following:

  1. Update the graphics driver in your computer by downloading it at the following link:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=23102&lang=eng&OSVersion=Windows%207...

  1. Test a different monitor. Confirm with the manufacturer what resolutions it can support.
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