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Intel® HD Graphics 5500 not support for camera raw photoshop

Krisda
Beginner
‎04-24-2023 07:26 AM
1,117 Views

Dear Team

I can't use the Camera raw in Photoshop after last update because the program show text - Intel® HD Graphics 5500 not support.

Kindly help. 

Thank you.

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Jean_Intel
Employee
‎04-25-2023 08:47 AM
1,086 Views

Hello Krisda,

 

Thank you for posting on the Intel️® communities. 

 

Due to this product being discontinued, Intel Customer Service no longer supports inquiries for it, maybe fellow community members have the knowledge and they may jump in and help you. You may also find the Discontinued Products website, website helpful to address your request.  

 

You can get the specifications and verify this product's discontinuance status at the Intel® Product Specifications website > Product Status > "Discontinued".

 

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Krisda
Beginner
‎04-29-2023 11:07 PM
1,049 Views

Thank you so much.

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