Intel HD Graphics Unable to see additional monitor connected through USB to HDMI adapter

[KHoyl]

I have a Dell All-In-One 2330 that I am trying to connect a Sanyo HDTV to as an additional monitor. The Dell only has an HDMI in port and not an HDMI out, so I am using a generic USB 3.0 to HDMI adapter to connect the two. Windows 10 recognizes the adapter and the HDTV as well. I know this because the HDTV shows up in display properties and allows me to set the correct resolution and set all monitors to "Extend Desktop to this Display". I can also move my cursor to the correct edge and tell that it goes off-screen and onto the HDTV. All works fine except there are no graphics displayed. I go into the Intel HD Graphics control panel and look at the connected monitors and the HDTV does not show up there. Bottom line; everything is working for my setup, but Intel HD Graphics does not connect to the HDTV. I'm assuming that the graphics driver just can't see a monitor through a USB port. I guess my question is, are there any workarounds for this, or is this just something that the Intel HD Graphics driver is not capable of? By the way, I have already loaded the latest Windows 10 Intel HD Graphics driver. Thanks for any advice you can offer.

[idata · Accepted solution]

Hello dragonzpneuma:

In regard to your inquiry, I just wanted to let you know that the USB feature is capable to transfer data but not video, that is why the adapter will not work. As a workaround, you can use an active VGA to HDMI adapter, but I need to let you know that not all of them are fully compatible, so, if you are interested in getting one of them, it will be better if you check that with Dell directly, they might have a list of compatible devices, just to make sure it is going to work properly. Also, even though the port on the all-in-one is a HDMI input, for testing purposes, if you have the option, you can always try to connect it to the TV using an HDMI straight cable, just to confirm if maybe that works. According to the specifications of the all-in-one, it says it uses Intel® HD Graphics 4000, so, just in case, let me give you the latest version of the driver for that graphics controller, version 4425: https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 https://downloadcenter.intel.com/download/25977/Intel-Graphics-Driver-for-Windows-10-and-Windows-7-8-1-15-33-?product=81499 Still, the USB adapter will not work, but it is always good to have the latest graphics driver. Also, you can check for a newer driver on Dell's web site: http://www.dell.com/support/home/au/en/audhs1/product-support/product/dimension-3000/diagnose http://www.dell.com/support/home/au/en/audhs1/product-support/product/dimension-3000/diagnose Any questions, please let me know. Alberto