- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello-
I have a Dell Inspiron 3050 PC with Intel HD Graphics chipset (details below) connected via HDMI to a Panasonic Plasma TV. The image appears cropped and all of my other PCs' graphics cards have the the option to scale the display so we can see the entire image. I am running WIn10 1709 with the latest Intel display driver.
- The Intel HD Graphics Control Panel on this system lacks the scaling option (screenshot below)
* It has the "Maintain Display Scaling" which fills the screen but cuts off all of the edges (classic overscan behavior)
* It also has a "Center Image" option which makes the picture much smaller
- I have tried the following
* Setting to "Center Image" and trying the TV's "zoom" option - does not fit the screen correctly (1/4 of the top of the screen is missing)
* Tried all resolutions and refresh rates
* TV does not support a PC signal (no VGA port and this model does not have any overscan PC support at all - confirmed with Panasonic) - TV does not have any driver to provide WIndows 10 or any other OS
** Question **
- Is there anyway to get the horizontal/vertical custom scaling options to be available? That is what I use on my other PCs and HDMI monitors? Not sure why that is not available on this system since there are 2 scaling options available - just not the custom option.
Thanks!
Intel(R) HD Graphics
--------------------------
Device Instance Path
PCI\VEN_8086&DEV_0F31&SUBSYS_07031028&REV_0E\3&11583659&0&10
Class Guid
{4d36e968-e325-11ce-bfc1-08002be10318}
Hardware ID
PCI\VEN_8086&DEV_0F31&SUBSYS_07031028&REV_0E
Driver Date
12/11/2017
Driver Version
10.18.10.4885
Monitor
--------------------
Panasonic Plasma TV
HDMI input
Does not provide an overscan option to support a PC signal
PC screen is cut-off at the edges (due to overscan)
Works fine with all gaming consoles
MSINFO32
----------
Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.16299 Build 16299
OS Manufacturer Microsoft Corporation
System Manufacturer Dell Inc.
System Model Inspiron 3050
System Type x64-based PC
System SKU 0703
Processor Intel(R) Celeron(R) CPU J1800 @ 2.41GHz, 2408 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A06, 9/17/2015
SMBIOS Version 2.8
Embedded Controller Version 0.06
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Name Base Board
Platform Role Mobile
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Hardware Abstraction Layer Version = "10.0.16299.248"
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.88 GB
Available Physical Memory 4.83 GB
Total Virtual Memory 8.88 GB
Available Virtual Memory 5.66 GB
- Tags:
- Intel® HD Graphics
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello TF14,
I understand that your Intel ® HD Graphics control panel is not displaying the option to change the scaling custom.
Regarding this, to better assist you with your request, I will need to check some information about your computer. Please follow these steps:
1. In the keyboard, press WinLogo key + R.
2. In the Run box please type dxdiag and hit Enter.
3. Click on Save All Information (save it in your desktop).
4. Attach the report to this thread.
Regards,
David V
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello - The DXDiag log is attached. Also, the monitor is a Panasonic Plasma which has a recommended resolution of 720p. It can take a 1080p signal but the Intel graphics properties utility removes all options under scaling when running at 1080p (i.e., Maintain Display Scaling and Center Image are removed as options) - which is why I run this at 720p. This TV also has legacy gaming systems attached to it and they all scale correctly (e.g., Xbox 360/PS3). Only the PC has the overscan issue. Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello TF14,
Thank you for your response,
I was reviewing the information you provided and I was able to find that the graphics controller that you have is the one for Atom* processors. Those controllers do not support the custom scaling options.
I apologize for any inconvenience this may cause, however I would like you to take a look at the following thread. It is a thread for feed back and features that you would like to see in the future. I cannot promise 100% they will be implemented in the near future, however it is a way to mention your discomfort with the lack of scaling being custom.
/thread/112438 Intel wants to hear your feedback!
Regards,
David V
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello TF14,
I am following up with your case and see that we have not heard back from you.
If you need more assistance do not hesitate to reply.
Regards,
David V
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello- Thanks for the update! One last question, is there any override that would enable custom scaling or is that capability not available because the chipswt lacks it?
Thanks again!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello TF14,
Thank you for your response,
I was checking the information and in this case with our graphics properties there is no way to do a custom scaling. I apologize.
Regards,
David V
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Ran into this problem, the latest driver did not support adjusting the height/width of the HDMI output. Luckily, the DisplayPort output fit great! Display port to HDMI worked great on my TV.
Thanks,
jason
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page