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RAmir
Beginner
1,028 Views

Intel HD Graphics settings don't apply.

When I change saturation in the settings, they revert back after I open anything or do anything at all really.

They don't even revert back to default settings. Just a random number from 10-20 (usually).

This is urgent. My screen is basically black and white and I can't change the saturation. Any help is highly appreciated.

Graphics drivers are NEWEST, HD Graphics 630/Intel i5 7300HQ.

EDIT:

Only hue and saturation have this issue. Things such as brightness and contrast are fine.

I am using an Acer laptop. https://www.amazon.ca/Acer-VX5-591G-54VG-Notebook-i5-7300HQ-Bilingual/dp/B01MR82G0W Amazon.ca Laptops: Acer Aspire VX5-591G-54VG 15.6" HD Notebook (Core i5-7300HQ, 16GB, 256GB SSD) Windows 10 Home (French…

system information text file:

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8 Replies
AlHill
Super User
71 Views

Is this a laptop or desktop?

Download, run, and ATTACH the results of this utility. Then, an Intel support engineer can assist you.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Doc

RAmir
Beginner
71 Views

Is my edit correct?

AlHill
Super User
71 Views

Yes, it is fine.

However, for your laptop, you should use only the drivers from Acer, as they may have modified or customized the drivers specifically for their hardware.

Doc

RAmir
Beginner
71 Views

I didn't manage to find any.modified versions from Acer.

https://www.acer.com/ac/en/CA/content/support-product/7094?b=1 Product support

AlHill
Super User
71 Views

Look here under drivers, under vga driver.

https://www.acer.com/ac/en/US/content/support-product/7094?b=1 Product support

Doc

RAmir
Beginner
71 Views

Yes, I've tried using it. Same problem. But it seems to be an older version of normal drivers you can find on the Intel website anyways

it was updated 2016/12/21

AlHill
Super User
71 Views

If Acer is not updating their drivers, then you should complain to them. If they do not listen, I would not be purchasing Acer in the future.

You have supplied the SSU information. An Intel support engineer will be able to assist you.

Doc

RAmir
Beginner
71 Views

after LITERALLY 4 hours of searching, acer's stupid ass """"""""""""""COLOR INTELLIGENCE""""""""""""""" was the issue.

For others having this problem, open acer quick access and toggle it off.

thanks for helping though.