Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Intel HD Graphics settings don't apply.

RAmir
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When I change saturation in the settings, they revert back after I open anything or do anything at all really.

They don't even revert back to default settings. Just a random number from 10-20 (usually).

This is urgent. My screen is basically black and white and I can't change the saturation. Any help is highly appreciated.

Graphics drivers are NEWEST, HD Graphics 630/Intel i5 7300HQ.

EDIT:

Only hue and saturation have this issue. Things such as brightness and contrast are fine.

I am using an Acer laptop. https://www.amazon.ca/Acer-VX5-591G-54VG-Notebook-i5-7300HQ-Bilingual/dp/B01MR82G0W Amazon.ca Laptops: Acer Aspire VX5-591G-54VG 15.6" HD Notebook (Core i5-7300HQ, 16GB, 256GB SSD) Windows 10 Home (French…

system information text file:

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AlHill
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Is this a laptop or desktop?

Download, run, and ATTACH the results of this utility. Then, an Intel support engineer can assist you.

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility Download Intel® System Support Utility for Windows*

Doc

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RAmir
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AlHill
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Yes, it is fine.

However, for your laptop, you should use only the drivers from Acer, as they may have modified or customized the drivers specifically for their hardware.

Doc

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RAmir
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I didn't manage to find any.modified versions from Acer.

https://www.acer.com/ac/en/CA/content/support-product/7094?b=1 Product support

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AlHill
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RAmir
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Yes, I've tried using it. Same problem. But it seems to be an older version of normal drivers you can find on the Intel website anyways

it was updated 2016/12/21

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AlHill
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If Acer is not updating their drivers, then you should complain to them. If they do not listen, I would not be purchasing Acer in the future.

You have supplied the SSU information. An Intel support engineer will be able to assist you.

Doc

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RAmir
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after LITERALLY 4 hours of searching, acer's stupid ass """"""""""""""COLOR INTELLIGENCE""""""""""""""" was the issue.

For others having this problem, open acer quick access and toggle it off.

thanks for helping though.

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