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While trying to update Windows 8.1 to Windows10 on my Samsung NP530U3B laptop I'm getting this message in IntelGFXCoin.log
GFX Coinstaller (1.2.30.0) I
Version not found for file: C:\WINDOWS\SysWOW64\Intel_OpenCL_ICD32.DLL
Version not found for file: C:\WINDOWS\SysWOW64\OpenCL.DLL
No Destination file resolution: Install
Error encountered while copying file.
Copying and renaming 32-bit dll
Version not found for file: C:\WINDOWS\system32\Intel_OpenCL_ICD64.DLL
Version not found for file: C:\WINDOWS\system32\OpenCL.DLL
No Destination file resolution: Install
Error encountered while copying file.
Copying and renaming 64-bit dll
Obtaining INF filename
Filename: C:\WINDOWS\INF\oem39.inf
HWID: pci\ven_8086&dev_0116
Section: iSNBM0
PackageInfo/INFSource: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e
Using source path: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e
Attempting to install second pipe
Retrieved selected driver (Intel(R) HD Graphics 3000)
Retrieved driver information
Searching for section (iSNBM1)
Could not locate section, second pipe is probably not available on this platform
OS Version: 0xA
Preparing to launch installer
Launching installer: F:\$WINDOWS.~BT\NewOS\Windows\System32\DriverStore\Temp\{F99382FA-D5A9-4CCC-BBBD-BD1D49A68251}\60b9bf50-a2ce-4264-955b-289c7a61574e\igxpun.exe -s -report "c:\Intel\Logs" -coin "C:\WINDOWS\INF\oem39.inf"
Installer launch result: 0x2
*Exiting*
After this system update fails with C1900101-40017 error, which is, I beleive, come from this driver installation failure. How can I fix that and what does exit code 2 means?
This is successfull driver upgrade log on my current OS, just to compare:
GFX Coinstaller (1.2.30.0) I
Version not found for file: C:\WINDOWS\SysWOW64\Intel_OpenCL_ICD32.DLL
Version not found for file: C:\WINDOWS\SysWOW64\OpenCL.DLL
No Destination file resolution: Install
Error encountered while copying file.
Copying and renaming 32-bit dll
Version not found for file: C:\WINDOWS\system32\Intel_OpenCL_ICD64.DLL
Version not found for file: C:\WINDOWS\system32\OpenCL.DLL
No Destination file resolution: Install
Error encountered while copying file.
Copying and renaming 64-bit dll
Obtaining INF filename
Filename: C:\WINDOWS\INF\oem4.inf
HWID: pci\ven_8086&dev_0116
Section: iSNBM0
PackageInfo/INFSource: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}
Using source path: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}
Attempting to install second pipe
Retrieved selected driver (Intel(R) HD Graphics 3000)
Retrieved driver information
Searching for section (iSNBM1)
Could not locate section, second pipe is probably not available on this platform
OS Version: 0x306
Preparing to launch installer
Launching installer: c:\users\oleg\appdata\local\temp\dmiwu\{cfd35cfb-7be2-4335-aa19-9cdc274e75f5}\igxpun.exe -s -report "c:\Intel\Logs" -coin "C:\WINDOWS\INF\oem4.inf"
Installer launched successfully
Installer exit code: 0
*Exiting*
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Hello osharper,
Checking the specifications of your Samsung NP530U3B, http://www.samsung.com/us/computer/pcs/NP530U3B-A01US-specs Specs - Laptops NP530U3BI | Samsung PCs, I noticed that it comes with the Intel® Core™ i5-2467M which has built in the Intel® HD Graphics 3000 meaning that the graphics are not compatible with Windows 10, therefore the error that you had, here you can check the supported Operating Systems http://www.intel.com/support/graphics/sb/CS-034343.htm Graphics Drivers — Supported Operating Systems.
Regards,
Amy.
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Hello osharper,
Checking the specifications of your Samsung NP530U3B, http://www.samsung.com/us/computer/pcs/NP530U3B-A01US-specs Specs - Laptops NP530U3BI | Samsung PCs, I noticed that it comes with the Intel® Core™ i5-2467M which has built in the Intel® HD Graphics 3000 meaning that the graphics are not compatible with Windows 10, therefore the error that you had, here you can check the supported Operating Systems http://www.intel.com/support/graphics/sb/CS-034343.htm Graphics Drivers — Supported Operating Systems.
Regards,
Amy.
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Sorry, haven't mentioned the graphics adapter version, that could save you some time. So, do I have any workaround opportunities like forcing the installation of some generic driver or I just have to let my laptop to live it's last months with win 8.1 onboard?
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You can install Windows 10 but the issue here is that you will not find any drivers compatible with the Intel® HD Graphics 3000, my recommendation at this point is to keep Windows 8.1 until there is any update from Microsoft (Microsoft Updates).
Regards,
Amy.
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