Intel NUC x15 UHD graphics

[Zhangirhan]

Intel UHD graphics' default clock, memory and boost doesn't match actually GPU  memory, clock and boost. This may cause low battery life time. Approximateley 1 min of browsing takes 1 percent of battery in eco mode. How may I get default specs for UHD?

[Stefan3D]

The boost value is quite far out of range.

Looks like an application issue as discussed here:

https://www.techpowerup.com/forums/threads/gpu-z-2-13-intel-hd-620-wrong-gpu-clock-detected.248573/

[Zhangirhan]

Not really that case, it is not misreading like in case you mentonied. This 2 lines should match even if it is misreading of a sensors

[Alberto_R_Intel]

Zhangirhan, Thank you for posting in the Intel® Communities Support.

In order for us to provide the most accurate assistance on this topic, first, we just wanted to confirm a few details about your system:

What is the model of the Intel® processor?

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Were the Intel® UHD graphics default values matching the GPU values on GPU-Z before?

If yes, when did the issue start?

Did you make any recent hardware/software changes that might cause this issue?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600

Any questions, please let me know.

Regards,

Albert R.

Intel Customer Support Technician

[Zhangirhan]

Hi, it is laptop NUC x15 with I7 11800hq. Just bought it. battery runs out fast, so i sterted cheching system. It is my home laptop.

Attached ssu and Intel Processor Diagnostic Tool log.

[Alberto_R_Intel]

Zhangirhan, Thank you very much for providing that information and the reports.

It is great to see that the processor passed the Intel® Processor Diagnostic Tool test because that will let us rule out a possible hardware problem with the unit.

We will do further research on this matter, as soon as I get any updates I will post all the details on this thread.

Regards,

Albert R.

Intel Customer Support Technician

[Ronny_G_Intel]

Hi @Zhangirhan,

I checked with the NUC engineering team and as mentioned by @Stefan3D this is an application issue.

I would recommend addressing this issue with TechPowerUp* https://www.techpowerup.com/gpuz/

Regards,

Ronny G

[Zhangirhan]

Hello. It seems problem wasin Windows 11 or its drivers. Now I have installed windows 10 and intel gpu clocks are ok. GPU-Z app version the same

[Ronny_G_Intel]

Hi @Zhangirhan,

Thanks for the update, I will report this back to the NUC Product Team, perhaps we can work this out internally but can't really promise anything at this point since this issue is not with the NUC.

I will close the internal case we created for your report, feel free to reopen it by posting new comments if you need anything else.

Regards,

Ronny G