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JMazu1
Beginner
305 Views

Intel(R) HD Graphics 530 crashes on 100% spikes

ASUS ROG GL552VW - gaming laptop

Intel Core i5-6300 HW CPU 2.30 Ghz 2.30 Ghz

8 GB RAM

GTX 960M

Windows 10, 64 bit

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So here is the thing. I was playing on this laptop for last 2 years without any problem. New games, old games. New games sometimes on high settings, running smoothly.

 

But for last month, I cannot play anything, I cannot work with 3d software, I cannot watch videos on twitch and youtube with more than 15 bookmarks in chrome, because PC will freak out or even better - it will BSoD me 5x per evening.

 

Problem is, whatever I play, even games 150 years back in time on low settings, Intel graphics HD 530 decides to jump on 100% for no reason and then crash my game to desktop, without any error message. Tried on every single game on steam that I own, and I do own a lot. I was trying to reinstal windows back to factory settings, I was uninstalling new, old, every graphic drivers manually. I paid 50 euro for a laptop service. Nothing helped. I have 1300 euro gamign laptop which cannot play "mines" or "poker" without crashes. When I let any game run without moving, it will play. But when I do something (end of turn, open a map, enter a car, pick up something), it will crash.

 

 

When its in the mood, it throw BSoD on me with DRIVER_POWER_STATE_FAILURE. (Before it was sometimes VIDEO_TDR_FAILURE (nviddmk.m.sys))

 

I am really flustrated since I spent nearly 80 hours during this month just to solve this. Finally last week I found the problem (intel GPU jumps to 100% and crash the game/ browser), I am including a screenshot of task manager.

 

Any ideas what it could be? Btw, it got much worse after Windows update, before it was in a few games, since update its in every single game ever made.

 

I would be really glad for any help, I am so tired of solving this and next time I see BSoD, this laptop is flying out of a window. Thank you very much for your time, I appretiate it!

 

 

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1 Reply
n_scott_pearson
Super User Retired Employee
112 Views

This is a laptop. You should only be using drivers downloaded from the manufacturer's (Asus') web site. You can have problems if the drivers for Intel and NVIDIA conflict with each other, so stick with those from Asus. If they are too old, solution is to yell as Asus, not Intel or NVIDIA.

...S

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