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22766 Discussions

Intel UHD 620 touch screen flickering

MOsam2
Débutant
2 136 Visites

I have dell 7490 with touch screen.

Graphics driver intel UHD 620

 

The screen flickers on windows 10. randomly and not always or in timed intervals !

 

I have the driver installed 24.20.100.6286. and i believe that is te latest update for this driver.

 

So what is causing that flickering problem ?

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AlHill
Super utilisateur
1 697 Visites

What is your processor model number?

 

Doc

 

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MOsam2
Débutant
1 697 Visites

Core i7-8650 @1.9 GHz

 

i have already installed the latest driver from dell website and the problem still persist.

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AlHill
Super utilisateur
1 697 Visites

Also, you should use ONLY the driver from DELL for your laptop.

 

Doc

 

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AlHill
Super utilisateur
1 697 Visites

You need to contact dell support, as they are solely responsible for support of your laptop.

 

Doc

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