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MOsam2
Beginner
553 Views

Intel UHD 620 touch screen flickering

I have dell 7490 with touch screen.

Graphics driver intel UHD 620

 

The screen flickers on windows 10. randomly and not always or in timed intervals !

 

I have the driver installed 24.20.100.6286. and i believe that is te latest update for this driver.

 

So what is causing that flickering problem ?

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4 Replies
AlHill
Super User
114 Views

What is your processor model number?

 

Doc

 

MOsam2
Beginner
114 Views

Core i7-8650 @1.9 GHz

 

i have already installed the latest driver from dell website and the problem still persist.

AlHill
Super User
114 Views

Also, you should use ONLY the driver from DELL for your laptop.

 

Doc

 

AlHill
Super User
114 Views

You need to contact dell support, as they are solely responsible for support of your laptop.

 

Doc

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