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22760 Discussions

Intel UHD 620 touch screen flickering

MOsam2
Beginner
‎04-27-2019 08:01 PM
2,132 Views

I have dell 7490 with touch screen.

Graphics driver intel UHD 620

 

The screen flickers on windows 10. randomly and not always or in timed intervals !

 

I have the driver installed 24.20.100.6286. and i believe that is te latest update for this driver.

 

So what is causing that flickering problem ?

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4 Replies
AlHill
Super User
‎04-27-2019 08:10 PM
1,693 Views

What is your processor model number?

 

Doc

 

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MOsam2
Beginner
‎04-28-2019 10:30 PM
1,693 Views
In response to AlHill

Core i7-8650 @1.9 GHz

 

i have already installed the latest driver from dell website and the problem still persist.

In response to AlHill
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AlHill
Super User
‎04-27-2019 08:11 PM
1,693 Views

Also, you should use ONLY the driver from DELL for your laptop.

 

Doc

 

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AlHill
Super User
‎04-29-2019 01:58 AM
1,693 Views

You need to contact dell support, as they are solely responsible for support of your laptop.

 

Doc

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