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Intel XTU refuses to open . Dialog box says "Unable to start Extreme tuning Utility because drivers are not present. Download latest version of Intel XTU."

MAgar12
Beginner
11,239 Views

This has been happening ever since I have installed Intel XTU.I have tried reinstalling the graphics drivers & Intel XTU and updating the OS & BIOS. My system specs are as follows:

i5 1035G1 with integrated graphics (UHD 620)

Windows 10 Home Edition 64 bit

8 GB RAM

SATA SSD (256 GB)Annotation 2020-02-27 211747.png

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AlHill
Super User
11,034 Views

XTU is only supported on X and K processors, which you do not have.

And, you did not specify which version of Windows 10 you have. Is it 1909?

 

Doc

 

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4 Replies
AlHill
Super User
11,035 Views

XTU is only supported on X and K processors, which you do not have.

And, you did not specify which version of Windows 10 you have. Is it 1909?

 

Doc

 

MAgar12
Beginner
11,033 Views

Yeah it’s 1909 . I thought it’s available for all 10 th gen i5s, thanks for clarifying.

 

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AlHill
Super User
11,032 Views

Nope, just X and K processors.

 

Doc

 

MAgar12
Beginner
11,032 Views
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