Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22671 Discussões

Intel adapter flips landscape orientation when enabled

gratyork
Principiante
301 Visualizações

Latitude 5520 has two display adapters- intel and nvidia. When the intel adapter is enabled, the pc monitor displays landscape flipped. If the intel adapter is disabled, the monitor goes back to normal. If the pc is connnected to a docking station with its own display adapter, and intel adapter enabled, the monitor is normal, but if the docking station is disconnected from the docking station with the intel adapter enabled, the screen reverts to the flipped orientation.

When disconnected from the docking station and Intel driver enabled, the screen setting for Orientation is grayed out.

All display adapters have had a clean install. 

Ideas to fix?

0 Kudos
2 Respostas
VonM_Intel
Moderador
245 Visualizações

Hi, gratyork

Thank you for posting in our Community and for providing such detailed information regarding the issue you're experiencing with your Latitude 5520’s display orientation. I’ve sent an email with further details regarding this matter. Kindly review and respond at your earliest convenience so we can proceed with the appropriate next steps.


Have a nice day!


Best regards,

Von M.

Intel Customer Support Technician


VonM_Intel
Moderador
223 Visualizações

Hello, gratyork.

I've responded to your inquiry via email regarding this matter, including the duplicate community thread post. I will now close this thread and continue assisting you through your other active post.


Best regards,

Von M.

Intel Customer Support Technician


Responder