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Intel graphics command center

Luky666
Beginner
1,371 Views

Eu gostaria de mudar a saturção da imagem do meu notbook, antigamente no windows 10 e no antigo app tinha essa opção de mudar, mas agora no windows 11 e no novo app não aparece mais essa opção, alguém poderia me ajudar?

I would like to change the saturation of the image on my notebook, in the past in Windows 10 and in the old app there was this option to change it, but now in Windows 11 and in the new app this option no longer appears, could anyone help me?

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Alberto_R_Intel
Employee
1,340 Views

Luky666Thank you for posting in the Intel® Communities Support.

 

Lamentamos saber sobre esse problema e teremos o maior prazer em ajudá-lo com esse assunto. Teremos o maior prazer em ajudá-lo com este assunto.

 

We will be more than glad to assist you with this matter. 

 

For this scenario and in order to try to provide the most accurate response on this matter, could you please let us know in which country are you located?

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

 

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Luky666
Beginner
1,334 Views
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Alberto_R_Intel
Employee
1,287 Views

Luky666, Thank you very much for confirming that information.

 

We will do further research on this matter in order to try to find a possible solution for this scenario. For us to be able to do that, could you please provide the model of your Intel® processor?

As an option, you can attach the SSU report, using the link below, where all that information is included:

https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

 

 

Regards,

Albert R.

 

Intel Customer Support Technician

 

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Luky666
Beginner
1,279 Views

Hi Alberto, thank you very much for helping me, I am sending you the file with the information you requested.

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Alberto_R_Intel
Employee
1,252 Views

Hi Luky666, You are very welcome. Thank you very much for providing the SSU report.


Accroding to the information shown in the SSU document, the Intel® graphics controller being used in your system is Intel® HD Graphics 5500. The thing about that graphics controller and your Intel® processor is that both are under the status of End Of Interactive Support / Discontinued: 

https://ark.intel.com/content/www/us/en/ark/products/85212/intel-core-i5-5200u-processor-3m-cache-up-to-2-70-ghz.html


So, Intel® technical support will no longer be provided for this kind of product, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products Website helpful to address your request:

https://www.intel.com/content/www/us/en/support/discontinued-products.html


We apologize for any inconvenience.


Regards,

Albert R.


Intel Customer Support Technician


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