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Mirocast under Intel UHD Graphic

Shorty0811
Beginner
2,509 Views

I am currently trying to connect my new notebook with Win11 to my TV.

After some searching I found out that this is probably not supported with my hardware, although it should be there. I am a little irritated right now.

Can someone help me further?

 

Hardware specifications:

System Model: VivoBook_ASUSLaptop X712EA_K712EA
BIOS: X712EA.304 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz (4 CPUs), ~3.0GHz

Miracast: Available, with HDCP

 

Display Devices:

...

Driver File Version: 27.20.0100.9268 (English)
Driver Version: 27.20.100.9268
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.7
Hardware Scheduling: DriverSupportState:AlwaysOff Enabled:False
Graphics Preemption: Triangle
Compute Preemption: Thread group
Miracast: Not Supported by Graphics driver

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1 Solution
Alberto_R_Intel
Employee
2,369 Views

Hello Shorty0811, I just received an update on this matter.


After checking the case, we can confirm as per the article "Frequently Asked Questions about Intel® Graphics Drivers Support for Miracast*" that you will find below, that the Intel® UHD Graphics for 11th Gen Intel® Processors does not support Miracast:

https://www.intel.com/content/www/us/en/support/articles/000005492/graphics.html

 

Also, it is important to mention, that Intel® no longer provides support for Miracast*. However, we have information that this standard is natively supported in Windows® 10. So, what we suggest to do next will be to get in contact with Microsoft support directly to check on that and also to confirm if it is supported in Windows* 11:

https://support.microsoft.com/


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
2,457 Views

Shorty0811, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance on this topic, we just wanted to confirm a few details about your system:

Is this a new computer?

Was Miracast working fine before between this same computer and the TV?

What is the specific model of the TV?

Were you able to use Miracast on Widows* 11 before?

When did the issue start?

Did you make any recent hardware/software changes?

Which Windows* version are you using?

Does the problem happen at home or in the work environment?

Please attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs":

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician



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Shorty0811
Beginner
2,446 Views

Hello Albert,

the notebook is new and the latest Windows 11 version is installed.

The TV is a MEDION Ultra HD Smart TV 65" (163.8 cm) MEDION® LIFE® X16594

The problem exists at home.

Best regards,
Martin

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Alberto_R_Intel
Employee
2,429 Views

Hello Shorty0811, Thank you very much for providing that information and the SSU report.


In order to try to find a possible fix for this scenario, we will do further research on this matter, as soon as I get any updates I will post all the details on this thread.


Regards,

Albert R.


Intel Customer Support Technician


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Alberto_R_Intel
Employee
2,370 Views

Hello Shorty0811, I just received an update on this matter.


After checking the case, we can confirm as per the article "Frequently Asked Questions about Intel® Graphics Drivers Support for Miracast*" that you will find below, that the Intel® UHD Graphics for 11th Gen Intel® Processors does not support Miracast:

https://www.intel.com/content/www/us/en/support/articles/000005492/graphics.html

 

Also, it is important to mention, that Intel® no longer provides support for Miracast*. However, we have information that this standard is natively supported in Windows® 10. So, what we suggest to do next will be to get in contact with Microsoft support directly to check on that and also to confirm if it is supported in Windows* 11:

https://support.microsoft.com/


Regards,

Albert R.


Intel Customer Support Technician


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Shorty0811
Beginner
2,347 Views

Thank's for your feedback! 🙂

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Alberto_R_Intel
Employee
2,337 Views

Shorty0811, Thank you very much for your response.


You are very welcome, any other inquiries, do not hesitate to contact us again.


Regards,

Albert R.


Intel Customer Support Technician


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