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My laptop/tablet is Intel powered classmate pc. My Intel SST audio device (WDM) is not working. When I look at the device properties, it says, it is working properly. When I troubleshoot, it says, "audio services not responding... not fixed." Need help.

JKilo2
Beginner
571 Views

I have tried to even restart windows Audio and it's dependencies, but not responding. May you help me please. Regards Joelrum.

0 Kudos
3 Replies
AlHill
Super User
546 Views

You will need to contact the manufacturer of your classmate PC.

 

Doc

 

 

n_scott_pearson
Super User Retired Employee
546 Views

Al is correct; the ClassMate PC's were manufactured by multiple vendors and, in some cases, they included vendor-specific features and changes. You need to talk to this manufacturer for specific information.

...S

AndrewG_Intel
Moderator
546 Views

Hello JKilo2

 

Thank you for posting on the Intel® communities.

 

We would like to inform you that due to the Intel® classmate PC, Intel® Education Content Access Point, and Intel® Education Tablets have been discontinued, Intel Customer Service no longer responds to telephone, chat, community support forum, or e-mail inquiries for these products, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

https://www.intel.com/content/www/us/en/support/discontinued-products.html 

 

You can verify this product's discontinuance status and available support options at the Intel® Education Hardware website: https://www.intel.com/content/www/us/en/support/products/88710/education/intel-education-hardware.ht...

 

Best regards,

 

Andrew G.

Intel Customer Support Technician

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