Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance and optimization
18036 Discussions

Native Resolution of Monitor not listed in Windows or Intel Graphics Command Center

lahratla
Beginner
539 Views

I am using Windows 10 Pro with Intel Core i7-11700 Intel UHD 750. My monitor is a Viewsonic VA3456-MJHD WQHD with 3440 x 1440 resolution and 75Hz refresh rate. However, Windows or Intel Graphics Command Center has listed 2560x1080 as the recommended native resolution of the monitor and I am not getting an option for 3440 x 1440 resolution. Kindly help.

0 Kudos
10 Replies
JosueO_Intel
Moderator
504 Views

Hello lahratla


Thank you for posting on the Intel®️ communities. In order to have a better understanding of the issue, please share with us the following information: 


  1. Was it working before? If so, when did the issue start happening?
  2. Have you tried using different refresh rates?
  3. Have you tried using ports and cables?
  4. Which port are you using to connect the monitor?
  5. Graphics report, open the Intel® Graphics Command Center (IGCC), in order to get the report please open IGCC, go to the support tab, select system diagnostic, click "generate report", save the file and attach it to your response. 


Also, please download and install the Intel®️ System Support Utility (Intel®️ SSU):

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- 

Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel®️ SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  

Click on "Next", save the report and attach it to your response.



Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
490 Views

Hello lahratla,



Were you able to check the previous post?  

Let us know if you still need assistance.  



Best regards,  


Josue O.  

Intel Customer Support Technician


lahratla
Beginner
479 Views

Thanks for you reply.

 

I tried and it did not help.

JosueO_Intel
Moderator
462 Views

Hello lahratla,


Remember to also share with me the following information in order for us to have a better understating of the issue and assist you in the best way possible:


  1. Was it working before? If so, when did the issue start happening?
  2. Which port are you using to connect the monitor?
  3. Graphics report, open the Intel® Graphics Command Center (IGCC), in order to get the report please open IGCC, go to the support tab, select system diagnostic, click "generate report", save the file and attach it to your response. 


Also, remember to attach the Intel® SSU report to your reply. 


https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-



Regards, 


Josue O.  

Intel Customer Support Technician



lahratla
Beginner
457 Views
It's a newly assembled desktop and the monitor native resolution is unavailable right from the beginning
lahratla
Beginner
377 Views

 


Report Date: Sunday, 14 November 2021
Report Time [hh:mm:ss]: 12:16:51 PM
Operating System: Microsoft Windows 10 Pro 10.0.19043
IGCC Version: 1.100.3370.0
Language: en-US
Physical Memory: 31.8 GB
Current Resolution: 2560x1080

 

Processor: 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz
Processor Speed: 2496 MHz
** No Intel driver is installed. Report may have missing information. **

* Devices connected to the Graphics Accelerator *


Active Displays: 1

 


* Digital Display 1 *

Display Name: VA3456-WQHD
Display Type: Digital
Serial Number: WCK212400464
DDC2 Protocol: Supported
Gamma: 2.2
Connector Type: HDMI


Maximum Image Size
Horizontal - 31.5 inches
Vertical - 13.39 inches


Supported Modes
640 x 480 (60p Hz)
640 x 480 (67p Hz)
640 x 480 (72p Hz)
640 x 480 (75p Hz)
720 x 400 (70p Hz)
720 x 480 (60p Hz)
720 x 480 (60i Hz)
720 x 576 (50p Hz)
720 x 576 (50i Hz)
800 x 600 (56p Hz)
800 x 600 (60p Hz)
800 x 600 (72p Hz)
800 x 600 (75p Hz)
832 x 624 (75p Hz)
1024 x 768 (60p Hz)
1024 x 768 (70p Hz)
1024 x 768 (75p Hz)
1152 x 870 (75p Hz)
1280 x 720 (50p Hz)
1280 x 720 (60p Hz)
1280 x 800 (60p Hz)
1280 x 1024 (60p Hz)
1280 x 1024 (75p Hz)
1600 x 900 (60p Hz)
1600 x 1200 (60p Hz)
1680 x 1050 (60p Hz)
1920 x 1080 (50p Hz)
1920 x 1080 (50i Hz)
1920 x 1080 (60p Hz)
1920 x 1080 (60i Hz)
1920 x 1200 (60p Hz)
2048 x 1152 (60p Hz)
2560 x 1080 (50p Hz)
2560 x 1080 (60p Hz)
2560 x 1440 (60p Hz)
3440 x 1440 (50p Hz)
3440 x 1440 (60p Hz)
3440 x 1440 (75p Hz)


Power Management Support
Active Off Mode Supported


Raw EDID:
00 FF FF FF FF FF FF 00 5A 63 3A FC 01 01 01 01
18 1F 01 03 80 50 22 78 2E 96 E5 A3 55 53 9F 25
0A 50 54 BF EF 80 D1 C0 E1 C0 D1 00 B3 00 A9 40
A9 C0 81 80 81 00 E7 7C 70 A0 D0 A0 29 50 30 20
3A 00 20 4F 31 00 00 1E 00 00 00 FF 00 57 43 4B
32 31 32 34 30 30 34 36 34 0A 00 00 00 FD 00 18
4C 0F 78 3C 00 0A 20 20 20 20 20 20 00 00 00 FC
00 56 41 33 34 35 36 2D 57 51 48 44 0A 20 01 14

02 03 45 F0 51 10 1F 04 13 03 12 02 11 05 14 07
16 06 15 01 5A 59 23 09 7F 07 83 01 00 00 E2 00
EA 67 03 0C 00 10 00 38 78 67 D8 5D C4 01 78 88
00 68 1A 00 00 01 01 30 4B ED E3 05 E3 01 E6 06
07 01 61 61 01 4E AB 70 B8 D1 A0 42 50 90 60 64
08 20 4F 31 00 00 1E 60 86 70 B0 D4 A0 2C 50 E8
70 3A 10 20 4F 31 00 00 1E 56 5E 00 A0 A0 A0 29
50 30 20 35 00 20 4F 31 00 00 1A 00 00 00 00 1A

 


* Other names and brands are the property of their respective owners.

JosueO_Intel
Moderator
452 Views

Hello lahratla,



Thank you for the information provided, in order to continue with the assistance please share with me both the Intel® SSU report and the Intel® Graphics report. This will allow us to have a better understanding of your system and try to find the best possible solution. Also please let me know the port you are using to connect the monitor to your system. 



Regards, 


Josue O.  

Intel Customer Support Technician



lahratla
Beginner
377 Views

# SSU Scan Information
Scan Info:
Version:"2.5.0.15"
Date:"11-14-2021"
Time:"00:00:17.9568256"

# Scanned Hardware
Computer:
BaseBoard Manufacturer:"Gigabyte Technology Co., Ltd."
BIOS Mode:"UEFI"
BIOS Version/Date:"American Megatrends International, LLC. F6 , 08/31/2021"
CD or DVD:"Not Available"
Embedded Controller Version:"255.255"
Platform Role:"Desktop"
Processor:"11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz , GenuineIntel"
Secure Boot State:"Off"
SMBIOS Version:"3.3"
Sound Card:"USB Audio Device"
Sound Card:"Realtek USB Audio"
System Manufacturer:"Gigabyte Technology Co., Ltd."
System Model:"Z590 VISION D"
System SKU:"Default string"
System Type:"x64-based PC"
- "Display"
Intel ® Graphics Driver Version:"Not Available"
- "Intel(R) UHD Graphics 750"
Adapter Compatibility:"Intel Corporation"
Adapter DAC Type:"Internal"
Adapter RAM:"1.00 GB"
Availability:"Running or Full Power"
Bits Per Pixel:"32"
- "Caption":"Intel(R) UHD Graphics 750"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=UHD+Graphics+750"
CoInstallers:"oem4.inf,iRKLD_w10_DS,Internal,Intel(R) UHD Graphics Family"
Color Table Entries:"4294967296"
Dedicated Video Memory:"Not Available"
Driver:"igdkmdn64.sys"
Driver Date:"11-02-2021 05:30 AM"
Driver Path:"C:\Windows\system32\DriverStore\FileRepository\iigd_dch.inf_amd64_6c531da99dfd5830\igdkmdn64.sys"
Driver Provider:"Intel Corporation"
Driver Version:"30.0.101.1069"
INF:"oem4.inf"
INF Section:"iRKLD_w10_DS"
Install Date:"Not Available"
Installed Drivers:"C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_6c531da99dfd5830\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_6c531da99dfd5830\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_6c531da99dfd5830\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_6c531da99dfd5830\igd12umd64.dll"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"Not Available"
Location:"PCI bus 0, device 2, function 0"
Manufacturer:"Intel Corporation"
Microsoft DirectX* Version:"DirectX 12"
Monochrome:"No"
Number of Colors:"4294967296"
Number of Video Pages:"Not Available"
PNP Device ID:"PCI\VEN_8086&DEV_4C8A&SUBSYS_D0001458&REV_04\3&11583659&0&10"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Refresh Rate - Current:"60 Hz"
Refresh Rate - Maximum:"75 Hz"
Refresh Rate - Minimum:"50 Hz"
Resolution:"2560 X 1080"
Scan Mode:"Noninterlaced"
Service Name:"igfxn"
Status:"OK"
Video Architecture:"VGA"
Video Memory:"Unknown"
Video Processor:"Intel(R) UHD Graphics Family"
- "Memory"
Physical Memory (Available):"25.05 GB"
Physical Memory (Installed):"32 GB"
Physical Memory (Total):"31.80 GB"
- "BANK 0"
Capacity:"16 GB"
Channel:"Controller0-ChannelA-DIMM1"
Configured Clock Speed:"3200 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"DIMM"
Interleave Position:"First position"
Manufacturer:"G Skill Intl"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"F4-3200C16-16GTZR"
Serial Number:"00000000"
Status:"Not Available"
Type:"Synchronous"
- "BANK 1"
Capacity:"16 GB"
Channel:"Controller0-ChannelB-DIMM1"
Configured Clock Speed:"3200 MHz"
Configured Voltage:"1200 millivolts"
Data Width:"64 bits"
Form Factor:"DIMM"
Interleave Position:"Second position"
Manufacturer:"G Skill Intl"
Maximum Voltage:"Not Available"
Memory Type:"Unknown"
Minimum Voltage:"Not Available"
Part Number:"F4-3200C16-16GTZR"
Serial Number:"00000000"
Status:"Not Available"
Type:"Synchronous"
- "Motherboard"
Availability:"Running or Full Power"
BIOS:"F6, ALASKA - 1072009"
Caption:"Motherboard"
Chipset:"Not Available"
Date:"08-31-2021 05:30 AM"
Install Date:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Manufacturer:"Gigabyte Technology Co., Ltd."
Model:"Not Available"
Part Number:"Not Available"
PNP Device ID:"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"Not Available"
Product:"Z590 VISION D"
Serial Number:"Default string"
Status:"OK"
Version:"Default string"
- "Networking"
Intel ® Network Connections Install Options:"Not Available"
Intel ® Network Connections Version:"Not Available"
Intel ® PROSet/Wireless Software Version:"Not Available"
- "Bluetooth Device (Personal Area Network)"
Availability:"Running or Full Power"
Caption:"Bluetooth Device (Personal Area Network)"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"bthpan.sys"
Driver Date:"06-21-2006 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\bthpan.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.1"
Index:"0014"
INF:"bthpan.inf"
INF Section:"BthPan.Install"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"11-14-2021 11:43 AM"
Location:"Not Available"
MAC Address:"08:5B:D6:56:D3:CA"
Manufacturer:"Microsoft"
Media Type:
Net Connection ID:"Bluetooth Network Connection"
NetCfgInstanceId:"{758F83B2-0DF2-403E-8E85-8143D08103BD}"
Number of VLANs:"0"
PNP Device ID:"BTH\MS_BTHPAN\6&5C2AB7D&0&2"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Bluetooth Device (Personal Area Network)"
Service Name:"BthPan"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
- "Intel(R) Ethernet Controller (3) I225-V"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Controller (3) I225-V"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+(3)+I225+V"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e2f68.sys"
Driver Date:"08-11-2020 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\e2f68.sys"
Driver Provider:"Intel"
Driver Version:"1.0.2.8"
ETrackID:"Not Available"
Index:"0012"
INF:"oem3.inf"
INF Section:"E15F3_3.10.0.1..17763"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"11-14-2021 11:43 AM"
Location:"PCI bus 3, device 0, function 0"
MAC Address:"D8:5E:D3:21:F0:76"
Manufacturer:"Intel"
Media Type:
Net Connection ID:"Ethernet"
NetCfgInstanceId:"{E1A3B846-32A5-4490-A9AE-5787DD96E9C7}"
Number of VLANs:"0"
NVM Version:"16.87"
Part Number:"G23456-000"
PNP Device ID:"PCI\VEN_8086&DEV_15F3&SUBSYS_E0001458&REV_03\D85ED3FFFF21F07600"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Active: Yes, Enable: Yes"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Controller (3) I225-V"
Service Name:"e2fexpress"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SelectiveSuspend:Selective Suspend:"Enabled (1)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"5 (5)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"1024 (1024)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
DMACoalescing:DMA Coalescing:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"Off (0)"
EnableLLI:Low Latency Interrupts:"Disabled (0)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Low (64)"
LLIPorts:Low Latency Interrupt Ports:
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Forced (2)"
- "Intel(R) Ethernet Controller (3) I225-V #2"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Ethernet Controller (3) I225-V #2"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Ethernet+Controller+(3)+I225+V+%232"
CoInstallers:"Not Available"
Default IP Gateway:"Not Available"
DHCP Enabled:"Yes"
DHCP Lease Expires:"Not Available"
DHCP Lease Obtained:"Not Available"
DHCP Server:"Not Available"
Driver:"e2f68.sys"
Driver Date:"08-11-2020 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\e2f68.sys"
Driver Provider:"Intel"
Driver Version:"1.0.2.8"
ETrackID:"Not Available"
Index:"0013"
INF:"oem3.inf"
INF Section:"E15F3_3.10.0.1..17763"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"Not Available"
IP Subnet:"Not Available"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"11-14-2021 11:43 AM"
Location:"PCI bus 2, device 0, function 0"
MAC Address:"D8:5E:D3:21:F0:77"
Manufacturer:"Intel"
Media Type:
Net Connection ID:"Ethernet 2"
NetCfgInstanceId:"{D2FBD850-0AD8-4474-8787-E067335747F8}"
Number of VLANs:"0"
NVM Version:"16.87"
Part Number:"G23456-000"
PNP Device ID:"PCI\VEN_8086&DEV_15F3&SUBSYS_E0001458&REV_03\D85ED3FFFF21F07700"
Port:"Not Available"
Power Management (Low Power):"Active: Yes, Enable: Yes"
Power Management (Wake On LAN):"Active: Yes, Enable: Yes"
Power Management (Wake on Magic Packet):"Active: Yes, EnableWakeOnMagicPacketOnly: No"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Ethernet Controller (3) I225-V"
Service Name:"e2fexpress"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*FlowControl:Flow Control:"Rx & Tx Enabled (3)"
*InterruptModeration:Interrupt Moderation:"Enabled (1)"
*IPChecksumOffloadIPv4:IPv4 Checksum Offload:"Rx & Tx Enabled (3)"
*JumboPacket:Jumbo Packet:"Disabled (1514)"
*LsoV2IPv4:Large Send Offload V2 (IPv4):"Enabled (1)"
*LsoV2IPv6:Large Send Offload V2 (IPv6):"Enabled (1)"
*ModernStandbyWoLMagicPacket:Wake from S0ix on Magic Packet:"Enabled (1)"
*NumRssQueues:Maximum Number of RSS Queues:"4 Queues (4)"
*PMARPOffload:ARP Offload:"Enabled (1)"
*PMNSOffload:NS Offload:"Enabled (1)"
*PriorityVLANTag:Packet Priority & VLAN:"Packet Priority & VLAN Enabled (3)"
*ReceiveBuffers:Receive Buffers:"1024 (1024)"
*SelectiveSuspend:Selective Suspend:"Enabled (1)"
*SpeedDuplex:Speed & Duplex:"Auto Negotiation (0)"
*SSIdleTimeout:Selective Suspend Idle Timeout:"5 (5)"
*TCPChecksumOffloadIPv4:TCP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*TCPChecksumOffloadIPv6:TCP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*TransmitBuffers:Transmit Buffers:"1024 (1024)"
*UDPChecksumOffloadIPv4:UDP Checksum Offload (IPv4):"Rx & Tx Enabled (3)"
*UDPChecksumOffloadIPv6:UDP Checksum Offload (IPv6):"Rx & Tx Enabled (3)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
DMACoalescing:DMA Coalescing:"Disabled (0)"
EEELinkAdvertisement:Energy Efficient Ethernet:"Off (0)"
EnableLLI:Low Latency Interrupts:"Disabled (0)"
EnablePME:Enable PME:"Enabled (1)"
ITR:Interrupt Moderation Rate:"Low (64)"
LLIPorts:Low Latency Interrupt Ports:
LogLinkStateEvent:Log Link State Event:"Enabled (51)"
MasterSlave:Gigabit Master Slave Mode:"Auto Detect (0)"
WaitAutoNegComplete:Wait for Link:"Auto Detect (2)"
WakeOnLink:Wake on Link Settings:"Forced (2)"
- "Intel(R) Wi-Fi 6 AX200 160MHz"
Access Point:"b0:39:56:1c:48:49"
Authentication:"WPA2-Personal"
Availability:"Running or Full Power"
- "Caption":"Intel(R) Wi-Fi 6 AX200 160MHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=Wi+Fi+6+AX200+160MHz"
Channel:"44"
Cipher:"CCMP"
CoInstallers:"Not Available"
Connection Mode:"Auto Connect"
Default IP Gateway:"10.0.0.1"
DHCP Enabled:"Yes"
DHCP Lease Expires:"11-15-2021 11:44 AM"
DHCP Lease Obtained:"11-14-2021 11:44 AM"
DHCP Server:"10.0.0.1"
Driver:"Netwtw10.sys"
Driver Date:"12-09-2021 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\Netwtw10.sys"
Driver Provider:"Intel"
Driver Version:"22.80.1.1"
Index:"0001"
INF:"oem45.inf"
INF Section:"Install_GEN_QSR_CcP_200_AX_2x2_WinT"
Install Date:"Not Available"
Installed:"Yes"
IP Address:"10.0.0.15;fe80::287d:3d00:8d10:2973"
IP Subnet:"255.255.255.0;64"
Last Error Code:"Not Available"
Last Error Code Description:"Not Available"
Last Reset:"11-14-2021 11:43 AM"
Location:"PCI bus 6, device 0, function 0"
MAC Address:"08:5B:D6:56:D3:C6"
Manufacturer:"Intel Corporation"
Media Type:
Net Connection ID:"Wi-Fi"
NetCfgInstanceId:"{E41E3970-49D5-41FD-8502-726A6324B421}"
Network Name:"NightHawk5G"
Network Type:"Infrastructure"
Number of VLANs:"0"
PNP Device ID:"PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A\4&26587E66&0&00E3"
Port:"Not Available"
Power Management (Low Power):"Not Available"
Power Management (Wake On LAN):"Not Available"
Power Management (Wake on Magic Packet):"Not Available"
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Product Type:"Intel(R) Wi-Fi 6 AX200 160MHz"
Profile:"NightHawk5G"
Radio Type:"802.11ac"
Receive Rate:"866.7 Mbps"
Service Name:"Netwtw10"
Signal Strength:"95%"
State:"connected"
Status:"Enabled"
Team Name:"Not in a team"
Temperature:
Transmit Rate:"866.7 Mbps"
Type:"Ethernet 802.3"
- "Service Bindings"
Client for Microsoft Networks:
File and Printer Sharing for Microsoft Networks:
Internet Protocol Version 4 (TCP/IPv4):
Internet Protocol Version 6 (TCP/IPv6):
Link-Layer Topology Discovery Mapper I/O Driver:
Link-Layer Topology Discovery Responder:
Microsoft LLDP Protocol Driver:
QoS Packet Scheduler:
- "Settings"
*DeviceSleepOnDisconnect:Sleep on WoWLAN Disconnect:"Disabled (0)"
*PacketCoalescing:Packet Coalescing:"Enabled (1)"
*PMARPOffload:ARP offload for WoWLAN:"Enabled (1)"
*PMNSOffload:NS offload for WoWLAN:"Enabled (1)"
*PMWiFiRekeyOffload:GTK rekeying for WoWLAN:"Enabled (1)"
*WakeOnMagicPacket:Wake on Magic Packet:"Enabled (1)"
*WakeOnPattern:Wake on Pattern Match:"Enabled (1)"
BgScanGlobalBlocking:Global BG Scan blocking:"Never (0)"
ChannelWidth24:Channel Width for 2.4GHz:"Auto (1)"
ChannelWidth52:Channel Width for 5GHz:"Auto (1)"
CtsToItself:Mixed Mode Protection:"RTS/CTS Enabled (0)"
FatChannelIntolerant:Fat Channel Intolerant:"Disabled (0)"
IbssTxPower:Transmit Power:"5. Highest (100)"
IEEE11nMode:802.11n/ac/ax Wireless Mode:"4. 802.11ax (3)"
MIMOPowerSaveMode:MIMO Power Save Mode:"Auto SMPS (0)"
RoamAggressiveness:Roaming Aggressiveness:"3. Medium (2)"
RoamingPreferredBandType:Preferred Band:"1. No Preference (0)"
ThroughputBoosterEnabled:Throughput Booster:"Disabled (0)"
uAPSDSupport:U-APSD support:"Disabled (0)"
WirelessMode:802.11a/b/g Wireless Mode:"6. Dual Band 802.11a/b/g (34)"
- "Operating System"
.Net Framework Version:"4.0,4.8"
Boot Device:"\Device\HarddiskVolume1"
Locale:"United States"
OS Manufacturer:"Microsoft Corporation"
OS Name:"Microsoft Windows 10 Pro"
Other OS Description:"Not Available"
Page File:"C:\pagefile.sys"
Page File Space:"5.00 GB"
Physical Memory (Available):"25.06 GB"
Physical Memory (Installed):"32 GB"
Physical Memory (Total):"31.80 GB"
System Directory:"C:\Windows\system32"
Version:"10.0.19043 Build 19043"
Virtual Memory (Available):"29.88 GB"
Virtual Memory (Total):"36.80 GB"
Windows Directory:"C:\Windows"
- "Installed Updates"
KB2468871:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2468871v2:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2478063:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2533523:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2544514:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600211:"Microsoft .NET Framework 4 Extended [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Client Profile [Not Available]"
KB2600217:"Microsoft .NET Framework 4 Extended [Not Available]"
KB5000736:"Update [10/6/2021]"
KB5005699:"Security Update [10/6/2021]"
KB5006365:"Update [11/7/2021]"
KB5006753:"Update [11/11/2021]"
KB5007186:"Security Update [11/11/2021]"
- "Processor"
- "11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz"
Architecture:"x64"
ATPO:"Not Available"
Availability:"Running or Full Power"
Caption:"Intel64 Family 6 Model 167 Stepping 1"
- "Chipset Name":"11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz"
Link:"http://www.intel.com/content/www/us/en/search.html?keyword=11th+Gen++Core+i7+11700+"
CPU Speed:"2.50 GHz"
Current Voltage:"8. volts"
Driver:"Not Available"
Driver Date:"04-21-2009 12:00 AM"
Driver Path:"C:\Windows\system32\drivers\intelppm.sys"
Driver Provider:"Microsoft"
Driver Version:"10.0.19041.546"
Ext. Family:"Not Available"
Family:"Intel Core™ i7-2760QM"
FPO:"Not Available"
INF:"cpu.inf"
INF Section:"IntelPPM_Inst.NT"
Install Date:"Not Available"
Last Error Code:"Not Available"
Level 1 Cache:"8 x 384 KB"
Level 2 Cache:"8 x 4096 KB"
Level 3 Cache:"16 MB"
Load:"0%"
Manufacturer:"GenuineIntel"
Model:"167"
Name:"11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz"
Number of Cores:"8"
Number of Cores Enabled:"8"
Number of Logical Processors:"16"
Part Number:"To Be Filled By O.E.M."
Power Management Capabilities:"Not Available"
Power Management Supported:"No"
Processor ID:"BFEBFBFF000A0671"
Revision:"Not Available"
Serial Number:"To Be Filled By O.E.M."
Service Name:"intelppm"
Status:"OK"
Stepping:"1"
Version:"Not Available"
- "Storage"
- "WDC WD40EZAZ-00SF3B0"
Capablities:"Random Access, Supports Writing, SMART Notification"
Caption:"WDC WD40EZAZ-00SF3B0"
Cylinder - Total:"486401"
Description:"Disk drive"
Driver:"Not Available"
Driver Date:"06-21-2006 12:00 AM"
Driver Version:"10.0.19041.789"
Error Code:"Device is working properly"
Firmware Revision:"80.00A80"
Heads - Total:"255"
Index:"0"
INF:"disk.inf"
Install Date:"Not Available"
Interface Type:"IDE"
Manufacturer:"(Standard disk drives)"
Model:"WDC WD40EZAZ-00SF3B0"
Name:"\\.\PHYSICALDRIVE0"
Partitions:"5"
Physical Sector Size:"4096"
PNP Device ID:"SCSI\DISK&VEN_WDC&PROD_WD40EZAZ-00SF3B0\4&5D48514&0&000000"
Policies:"Read Retention Priority=EqualPriority, Write Retention Priority=EqualPriority, Scalar Prefetch=Not Available, Block Prefetch=Not Available"
Sectors - Per Track:"63"
Sectors - Total:"7814032065"
Serial Number:"WD-WX32D21LVFKX"
Size:"3.64 TB"
Size – Available:"3.55 TB"
SMART Attributes:"Self-Test: 20 minutes, OK, Short Self-Test: 2 minutes, OK"
Status:"OK"
Tracks - Per Cylinder:"255"
Tracks - Total:"124032255"
- "C:"
Availability:"Not Available"
Caption:"C:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"Not Available"
Serial Number:"48A71482"
Size:"1000.00 GB"
Size – Available:"907.69 GB"
Status:"Not Available"
Volume Dirty:"No"
- "E:"
Availability:"Not Available"
Caption:"E:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"New Volume"
Serial Number:"9A3C9AC0"
Size:"2000.00 GB"
Size – Available:"1999.79 GB"
Status:"Not Available"
Volume Dirty:"No"
- "F:"
Availability:"Not Available"
Caption:"F:"
Compression Method:"Not Compressed"
Description:"Local Fixed Disk"
File System:"NTFS"
Name:"New Volume"
Serial Number:"2E4409C0"
Size:"725.41 GB"
Size – Available:"724.92 GB"
Status:"Not Available"
Volume Dirty:"No"
- "SMART"
0x01 Raw Read Error Rate:0:"4"
0x03 Spin Up Time:2650:"21"
0x04 Start/Stop Count:46:"0"
0x05 Reallocated Sector Count:0:"140"
0x07 Seek Error Rate:0:"0"
0x09 Power-On Hours:74:"0"
0x0A Spin Retry Count:0:"0"
0x0B Calibration Retry Count:0:"0"
0x0C Power Cycle Count:44:"0"
0xC0 Unsafe Shutdown Count:24:"0"
0xC1 Load/Unload Cycle Count:24:"0"
0xC2 Internal Device Temperature:34° C:"0"
0xC4 Reallocation Count:0:"0"
0xC5 Current Pending Errors Count:0:"0"
0xC6 Uncorrectable Sector Count:0:"0"
0xC7 CRC Error Count:0:"0"
0xC8 Write Error Rate:0:"0"
...#SSU#...

JosueO_Intel
Moderator
399 Views

Hello lahratla,



Were you able to check the previous post?  

Let us know if you still need assistance.  




Regards, 


Josue O.  

Intel Customer Support Technician



JosueO_Intel
Moderator
388 Views

Hello lahratla,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  


Josue O. 

Intel Customer Support Technician


Reply