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This is a Windows 10 Pro. rel.1809 Desktop with an 8th generation Pentium 5600 processor, ASRock B360 chipset and the Intel UHD Control panel/Display menu.
Monitor: LG Digital TV
Custom resolution: 1536 x 864 x 59 MHz. (a true 16:9) and 32 bit color depth.
I need to lower the color depth to 24 bits, because the character display degraded after I selected this value when I defined the resolution and ClearType cannot correct it. Now, I cannot find this drop down menu list. Please help.
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Alberto R., thanks for all the info. I found the list, but now it only lists 32bit color depth with the 60 MHz or less. The original list started at >=8 bit color depth. Is there anything I could do?
Also, I am definitely using the Intel® Pentium® Gold G5600 processor. A great product!
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In all resolutions the color depth is 32 bits. The 8 bit was from the Microsoft's basic driver. Since the defective driver and my previous posts were removed, consider this issue closed. I did a fresh, new, Windows 10 install and the new driver is working fine. I am attaching the last SSU report.
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i neuw, Thank you very much for letting us know those results and for sharing the SSU report.
Perfect, it is great to hear that the problem got fixed by doing a fresh install of Windows* and now the driver is working properly.
Any other inquiry, do not hesitate to contact us again.
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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