Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
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Problèmes carte graphique Intel iris Xe graphique

Tom1205
Beginner
1,520 Views

Tom1205_0-1630155152584.png

bonjour comme vous pouvez le voir j ai une bonne configuration pc mais le souci étant que cette configuration n est pas tres puissant et cause des crash , baisse de fps ... car les jeux vidéo ne la prenne pas en compte . Fessant que la carte graphique n affiche que 120 go de Vram . 

Y a t il une solution pour augmenté artificiellement la VRAM ? ou quand pensé vous que la mise à jours pour prendre en compte la carte graphique aura lieu 

MERCI 

6 Replies
AlHill
Super User
1,517 Views

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[Windows 11 is the new Vista]

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Tom1205
Beginner
1,509 Views

Voici

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DeividA_Intel
Employee
1,464 Views

Hello Tom1205,  

  


Thank you for posting on the Intel® communities.   

  


In order to better assist you, please provide the following:  


  


1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  


· Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/25293/intel-system-support-utility-for-windows.html?countrylabel=Asia%2520Pacific 


· Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  


· To save your scan, click Next and click Save.  


  

2. Is this issue recent? If so, when did it start?


3. Which games are presenting the "low FPS" issue?


4. Are you using a laptop or a desktop computer?






Regards,    


Deivid A. 

Intel Customer Support Technician 


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DeividA_Intel
Employee
1,424 Views

Hello Tom1205,  


  


Were you able to check the previous post and get the information requested? Please let me know if you need more assistance.   


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
1,388 Views

Hello Tom1205,  


  


We have not heard back from you, so we will close this inquiry. If you need further assistance or if you have additional questions, please create a new thread and we will gladly assist you.  


  


Regards,  


Deivid A.  

Intel Customer Support Technician  


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ELHBAH
Beginner
1,241 Views

j'ai le meme probleme j'aimerais avoir une solution 

 

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