Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20622 Discussions

Problem with intel graphics, i connect to to nvidia support, they says that problems is from intel graphics, any know what i can do? intel drivers is it latest, i tryed and old driver. same problem

MCivi
Beginner
737 Views

Untitled2.jpgUntitled.jpg

0 Kudos
7 Replies
AlHill
Super User
637 Views

Since you have dual graphics, presumably on a laptop, you MUST use both the Intel and Nvidia driver provided by your laptop manufacturer. You cannot use the Intel generic driver.

 

And, you provided no information about your system.

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

 

0 Kudos
MCivi
Beginner
637 Views

This is need for you? and what i can do? how fix this problem?

0 Kudos
MCivi
Beginner
637 Views

this is full system

0 Kudos
AlHill
Super User
637 Views

That was only part of it. We need the full report.

 

Also, the nvidia 940m is pretty old.

Did you use both drivers from the laptop manufacturer like I suggested?

 

Doc

 

0 Kudos
MCivi
Beginner
637 Views

iam tryed old drivers version and latest but same problem, now iam downloaded drivers from acer, ill be try recomended drivers

0 Kudos
AlHill
Super User
637 Views

Then, you need to contact acer for support of their laptop and drivers, as they are supposed to have tested their customized drivers on their laptop.

 

Doc

 

0 Kudos
MCivi
Beginner
637 Views

dont helped recomendet drivers, i have same problem, i will try contact to acer support

0 Kudos
Reply